Xerox Printer fwww manual Printing problems

Condition	Suggested solutions
Transparencies	Use only transparencies specifically designed for
stick together in	laser printers. Remove each transparency as it
the paper exit.	exits from the machine.
Envelopes skew	Ensure that the paper guides are against both
or fail to feed
	sides of the envelopes.
correctly.

Printing problems

Condition	Possible cause	Suggested solutions
	The machine is not	Check the power cord
		connections. Check the
	receiving power.	power switch and the power
		source.
	The machine is not	Select Xerox Phaser
	selected as the	6110MFP as your default
	default printer.	printer in your Windows.

Check the machine for the following:

	•	The front cover is not closed. Close the cover.
	•	Paper is jammed. Clear the paper jam. See 14.2.
	•	No paper is loaded. Load paper. See 5.6.
	•	The toner cartridge is not installed. Install the toner
		cartridge.
	If a system error occurs, contact your service
	representative.
The machine	The connection cable
	between the		Disconnect the printer cable
does not	computer and the
print.	machine is not		and reconnect it.
	connected properly.
	The connection cable		If possible, attach the cable
			to another computer that is
	between the
			working properly and print a
	computer and the
			job. You can also try using a
	machine is defective.
			different printer cable.
			Check the Windows printer
			setting to make sure that the
	The port setting is		print job is sent to the correct
			port. If the computer has
	incorrect.
			more than one port, make
			sure that the machine is
			attached to the correct one.
	The machine may be		Check the printer properties
	configured		to ensure that all of the print
	incorrectly.		settings are correct.

Condition	Possible cause	Suggested solutions
	The printer driver	Repair the printer software.
	may be incorrectly
		See the Software Section.
	installed.
	The machine is	Check the display message
The machine		on the control panel to see if
	malfunctioning.	the machine is indicating a
does not
		system error.
print.
(continued)	The document size is
	so big that the hard	Get more hard disk space
	disk space of the
		and print the document
	computer is not large
		again.
	enough to access the
	print job.
The machine		For many software
		applications, the paper
selects print	The paper source	source selection is found
materials	selection in the	under the Paper tab within
from the	printer properties	the printer properties. Select
wrong paper	may be incorrect.	the correct paper source.
source.		See the printer driver help
		screen.
	The job may be very	Reduce the complexity of the
		page or try adjusting the print
	complex.
		quality settings.
		From the Start menu,
A print job is		choose Settings and then
		Printers. Right-click the
extremely	If you are using
		Xerox Phaser 6110MFP
slow.
	Windows 9x/Me, the	machine icon, choose
	Spool Setting may be	Properties, click the Details
	set incorrectly.	tab, and then choose the
		Spool Settings button.
		Select the desired spool
		setting.
	The page orientation	Change the page orientation
	setting may be	in your application. See the
	incorrect.	printer driver help screen.
		Ensure that the paper size in
Half the page		the printer driver settings
	The paper size and	matches the paper in the
is blank.		tray.
	the paper size	Or, ensure that the paper
	settings do not
		size in the printer driver
	match.
		settings matches the paper
		selection in the software
		application settings you use.

14.9 <Troubleshooting>