Message

Meaning

Suggested solutions

 

 

 

Mail Exceeds

The mail size is

 

larger than the

Divide your mail or

Server Support

supported size by

reduce the resolution.

 

SMTP server.

 

 

 

 

 

 

Delete unnecessary

 

 

fax jobs and

 

 

retransmit after more

Memory Full

The memory is full.

memory becomes

available.

 

 

Alternatively, split the

 

 

transmission into

 

 

more than one

 

 

operation.

 

 

 

Manual Feeder

There is no paper in

Load paper in the

Paper Empty

the manual feeder.

manual feeder.

 

 

 

Manual Feeder

Paper has jammed

Clear the jam. See

in the feeding area of

Paper Jam 0

page 14.4.

the manual feeder.

 

 

 

 

 

Network Error

There is a problem

Contact your network

with the network.

administrator.

 

 

 

 

 

The speed button or

Enter the number

Not Assigned

speed dial number

manually using the

you tried to use has

number keypad or

 

no number assigned

store the number or

 

to it.

address.

 

 

 

One Page is

Single page data

Reduce the resolution

exceeds the

Too Large

and try again.

configured mail size.

 

 

 

 

 

 

 

Unplug the power

Open Heat Error

There is a problem in

cord and plug it back

in. If the problem

Cycle Power

the fuser unit.

persists, please call

 

 

for service.

 

 

 

Operation

You are in the Add

Check the display to

Page/Cancel Job

see if there are any

Not Assigned

operation, but there

scheduled jobs.

 

are no jobs stored.

 

 

 

 

 

 

The output tray of

 

Out-Bin Full

the machine is full of

Remove paper.

 

paper.

 

 

 

 

 

 

Unplug the power

Over Heat Error

There is a problem in

cord and plug it back

in. If the problem

Cycle Power

the fuser unit.

persists, please call

 

 

for service.

 

 

 

Paper Jam 0

Paper has jammed

Clear the jam. See

in the feeding area of

Open/Close Door

page 14.2, 14.3.

the tray.

 

 

 

 

 

Message

Meaning

Suggested solutions

 

 

 

Paper Jam 1

Paper has jammed

Clear the jam. See

in the paper exit

Open/Close Door

page 14.4.

area.

 

 

 

 

 

Paper Jam 2

Paper has jammed

 

In the fuser area or

Clear the jam. See

Check Inside

around the toner

page 14.4.

 

cartridge

 

 

 

 

 

The paper size

 

Tray 1

specified in the

 

printer properties

Load the correct

Paper Mismatch

does not match the

paper in the tray 1.

 

paper you are

 

 

loading.

 

 

 

 

 

The paper size

 

Tray 2

specified in the

 

printer properties

Load the correct

Paper Mismatch

does not match the

paper in the tray 2.

 

paper you are

 

 

loading.

 

 

 

 

Tray 2

Paper has jammed

Clear the jam. See

In the paper feed

Paper jam 0

page 14.3

area.

 

 

 

 

 

 

Power has turned off

The job which you

Power Failure

then on and the

were trying to do

machine’s memory

before the power

 

has not been back

failure must be

 

up.

completely re-done.

 

 

 

 

 

The print quality may

 

 

get poor if the refilled

 

The toner cartridge

toner cartridge is

Refilled

installed, since its

you have installed is

characteristics may

[Color] Toner

not genuine or

significantly differ

 

refilled.

from the genuine. We

 

 

recommend

 

 

Xerox-genuine

 

 

color toner cartridge.

 

 

 

Replace

This message

Replace the toner

appears between

cartridge with a new

[Color] Toner

Toner Empty and

one. See page 13.5.

 

Toner Low status.

 

 

 

 

 

Replace

The life of the part

Replace the part with

a new one. Call for

[Part]

expires totally.

service.

 

 

 

 

 

Replace

The life of the part

See page 13.10 and

[Part] Soon

expires soon.

call for service.

 

 

 

14.7 <Troubleshooting>

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Xerox Printer fwww Message Meaning Suggested solutions Mail Exceeds, Server Support, Memory Full, Paper Empty, One Page is