Troubleshooting
Problem | Cause | Action |
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There is a burning | • If using plastic or other | • Use glass containers |
or plastic smell | containers that are not | suitable for hot |
when using the | temperatures. | |
oven. |
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The oven does not | • If the door is often opened | • Do not frequently open |
cook properly. | during cooking. | the door unless you |
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| are cooking things that |
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| need to be turned. If you |
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| open the door often, the |
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| interior temperature will |
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| be lower and this may |
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| affect the results of your |
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| cooking. |
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Troubleshooting
20 English
Information codes
If the oven fails to operate, you may see an information code on the display. Check the table below and try the suggestions.
Code | Meaning | Action | |
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| Turn off the oven and then | ||
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| restart. If the problem | |
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| continues, turn off all power for | ||
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| ||
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| Sensor malfunctions. | 30 seconds or more and then | |
| reconnect. | ||
| If the problem is not fixed, | ||
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| ||
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| please contact a service centre. | |
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| Clean the buttons and make | |
| Button problem | sure there is no water on/ | |
Occurs when a button is | around them. Turn off the oven | ||
pressed and held for a period | and try again. If the problem | ||
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| of time. | continues, contact a local | |
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| Samsung service centre. | |
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| Safety shutoff |
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| Oven has continued operating |
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| at a set temperature for an | This is not a system failure. | |
| extended time. | ||
Turn off the oven and remove | |||
• Under 105 °C - 16 hours | |||
| food. Then, try again normally. | ||
| • From 105 °C to 240 °C - | ||
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| 8 hours |
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| • From 245 °C to Max - 4 hours |
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