Maintenance

Water collector

Troubleshooting

Checkpoints

01

01Water collector

The water collector collects not only excess moisture from cooking but also food residue. Regularly empty and clean the water collector.

WARNING

If you encounter a water leak from the water collector, contact us at a local Samsung service center.

If you encounter a problem with the oven, first check the table below and try the suggestions. If the problem continues, contact a local Samsung service centre.

Problem

Cause

Action

 

 

 

The buttons

• If there is foreign matter

• Remove the foreign

cannot be pressed

caught between the

matter and try again.

properly.

buttons.

 

 

 

 

 

• Touch model: if there is

• Remove the moisture and

 

moisture on the exterior.

try again.

Troubleshooting

Replacement

Bulbs

1. Remove the glass cap by turning anti- clockwise.

2.Replace the oven light.

3.Clean the glass cap.

4. When done, follow step 1 above in the reverse order to reinsert the glass cap.

WARNING

Before replacing a bulb, turn off the oven and unplug the power cord.

Use only 25-40 W / 220-240 V, 300 °C heat-resistant bulbs. You can purchase approved bulbs at a local Samsung service center.

Always use a dry cloth when handling a halogen bulb. This is to prevent the bulb from being tampered with fingerprints or sweat, resulting in a shortened lifecycle.

18  English

 

• If the lock function is set.

• Check whether the lock

 

 

function is set.

 

 

 

The time is not

• If there is no power

• Check whether there is

displayed.

supplied.

power supplied.

 

 

 

The oven does not

• If there is no power

• Check whether there is

work.

supplied.

power supplied.

 

 

 

The oven stops

• If it is unplugged from the

• Reconnect the power.

while in operation.

power socket.

 

 

 

 

The power turns off

• If continuous cooking

• After cooking for a long

during operation.

takes a long time.

time, let the oven cool.

 

 

 

 

• If the cooling fan does not

• Listen for the sound of the

 

work.

cooling fan.

 

 

 

 

• If the oven is installed

• Keep the gaps specified

 

in a place without good

in the product installation

 

ventilation.

guide.

 

 

 

 

• When using several power

• Use a single plug.

 

plugs in the same socket.

 

 

 

 

There is no power

• If there is no power

• Check whether there is

to the oven.

supplied.

power supplied.

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Samsung NV72M1010BS/EG, NV72M1010BS/EE manual Troubleshooting, Checkpoints, Replacement, Water collector