SERVICE

Before calling for assistance or service, please check the section “Troubleshooting”.

If you still need help, follow the instructions below.

Is it a technical fault?

If so, please contact your customer service centre.

Always prepare in advance for the discussion. This will ease the process of diagnosing the problem and also make it easier to decide if a customer service visit is necessary.

Please take note of the following information.

•What form does the problem take?

•Under what circumstances does the problem occur?

When calling, please know the model and serial number of your appliance. This information is provided on the rating plate as follows:

•Model description

•S/N code (15 digits)

We recommend that you record the information here for easy reference.

Model:

Serial number:

When do you incur costs even during the warranty period?

•If you could have remedied the problem yourself by applying one of the solutions provided in the section “Troubleshooting”.

•If the customer service technician has to make several service calls because he was not provided with all of the relevant information before his visit and as a result, for example, has to make additional trips for parts. Preparing for your phone call as described above will save you the cost of these trips.

English - 38

NZ64H57477K_EG_DG68-00549A_DE.indd 38

2014-04-09 �� 4:13:57

Page 37 Page 39
Page 38
Image 38
Samsung NZ64H57479K/EG, NZ64H57477K/EG manual Service, Is it a technical fault?
Page 37 Page 39

NZ64H57477K/EG, NZ64H57479K/EG specifications

The Samsung NZ64H57479K/EG and NZ64H57477K/EG are exceptional electric cooktops designed to elevate the cooking experience in modern kitchens. These models combine functionality, aesthetics, and advanced technology, making them ideal for a wide range of culinary tasks.

One of the most notable features of both models is their sleek and stylish design, which seamlessly fits into any kitchen décor. The black ceramic glass surface not only adds a touch of elegance but also provides durability and ease of cleaning. This surface is resistant to scratches and stains, ensuring that the cooktop maintains its pristine appearance over time.

Both cooktops boast a total of four cooking zones, offering ample space for multiple dishes to be prepared simultaneously. The cooking zones are equipped with different power levels, allowing users to easily select the right heat for various cooking methods. The high-performance induction cooking technology provides rapid heating and precise temperature control, ensuring that food is cooked evenly and efficiently.

Safety is a significant concern in kitchen appliances, and Samsung addresses this with several safety features. The models come with a child lock function to prevent accidental activation, making them safe for households with young children. Additionally, the hot surface indicators provide a clear warning when the cooking zones remain hot after use, reducing the risk of burns.

Another remarkable characteristic of the NZ64H57479K/EG and NZ64H57477K/EG is the innovative Flex Zone technology. This feature allows users to combine two cooking zones into one larger zone, accommodating larger pots and pans for versatile cooking options. This flexibility is particularly beneficial for families or those who enjoy cooking elaborate meals.

Easy-to-use touch controls enhance the user experience, providing intuitive access to all settings and functions. The digital display clearly indicates the selected power levels, making it simple to monitor and adjust cooking conditions as needed.

In summary, the Samsung NZ64H57479K/EG and NZ64H57477K/EG offer a harmonious blend of style and functionality. With their sleek design, advanced induction technology, safety features, and user-friendly controls, these cooktops stand out as effective and reliable options for any kitchen. Whether you're a casual cook or a culinary enthusiast, these electric cooktops are designed to meet your cooking needs with efficiency and elegance.
Top Page Image Contents