Troubleshooting

Before contacting the Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture

◆Check that the mains lead has been connected to a wall socket.

◆Check that you have pressed the (Power) button (On/Off) on the front panel or press the POWER () button on the remote control.

◆Check the picture contrast and brightness settings.

◆Check the volume.

◆Check if Internal Mute is set to ON.

Normal picture but no sound

◆Check the volume.

◆Check whether the volume MUTE button on the remote control has been pressed.

No picture or black and white picture

◆Adjust the colour settings.

◆Check that the broadcast system selected is correct.

Sound and picture interference

◆Try to identify the electrical appliance that is affecting the television, then move it further away.

◆Plug the television into a different mains socket.

Blurred or snowy picture, distorted sound

◆Check the direction, location and connections of your aerial. This interference often occurs due to the use of an indoor aerial.

Remote control malfunctions

◆Replace the remote control batteries.

◆Clean the upper edge of the remote control (transmission window).

◆Check that the “+” and “–” ends of the batteries are inserted correctly.

◆Check that the batteries are drained.

Screen is black and power indicator light blinks steadily

◆On your computer check; Power, Signal Cable.

◆The TV is using its power management system.

◆Move the computer’s mouse or press any key on the keyboard.

◆On your equipment check (STB, DVD, etc) ; Power, Signal Cable.

◆The TV is using its power management system.

◆Press the Source button on the panel or remote control.

◆Turn the TV off and on.

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PS-50C6HR, PS-42C6HR specifications

The Samsung PS-42C6HR and PS-50C6HR are part of Samsung's plasma television lineup, known for delivering impressive picture quality and advanced features. These models showcase Samsung's commitment to innovation and user experience, making them suitable for both casual viewers and home theater enthusiasts.

One of the key features of both the PS-42C6HR and PS-50C6HR is their exceptional screen technology. With screen sizes of 42 inches and 50 inches respectively, these plasma TVs utilize advanced Plasma Display Panel (PDP) technology. This technology allows for deeper blacks, vibrant colors, and wider viewing angles compared to traditional LCD TVs. The rich color saturation and contrast ratio ensure a lifelike viewing experience, making movies, sports, and video games more immersive.

In terms of resolution, both models boast a high-definition display with a resolution of 1024 x 768 pixels. While not full HD by today’s standards, the picture quality is impressive for its time, offering sharp images and smooth motion thanks to a fast response time of 0.001 ms. This makes these televisions suitable for fast-paced action scenes and sports broadcasts without ghosting or blurriness.

Another notable aspect of these televisions is their connectivity options. The PS-42C6HR and PS-50C6HR come equipped with multiple inputs, including HDMI, Component, and Composite ports, allowing users to connect a range of devices such as Blu-ray players, gaming consoles, and set-top boxes. The inclusion of a built-in digital tuner facilitates access to a variety of HD channels, enhancing the viewing experience without the need for additional external equipment.

Furthermore, both models feature Samsung's MagicNet technology, providing users with access to a range of online content. This allows for streaming movies, videos, and multimedia content directly on the television. The user-friendly interface ensures easy navigation, making it simple for users to find their desired content.

Acoustically, the PS-42C6HR and PS-50C6HR are equipped with onboard speakers that deliver decent sound quality, enhancing the overall viewing experience. For users seeking superior audio, connecting an external sound system through the optical audio output is recommended.

In summary, the Samsung PS-42C6HR and PS-50C6HR plasma televisions offer a compelling combination of impressive picture quality, versatile connectivity, and access to online content. These models reflect Samsung's dedication to providing consumers with cutting-edge technology and enhanced entertainment options. While newer models with advanced features are now available, these televisions remain a testament to Samsung's legacy in the realm of home displays.

Samsung PS-42C6HR, PS-50C6HR manual Troubleshooting

Models: PS-50C6HR PS-42C6HR