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Samsung QE65Q7FAMTXZG, QE49Q7FAMTXZG manual Troubleshooting and Maintenance, TV won’t turn on

Models: QE75Q7FAMTXSQ QE65Q7FAMTXZT QE65Q7FAMTXZG QE55Q7FAMTXSQ QE65Q7FAMTXSQ QE55Q7FAMTXXH QE49Q7FAMTXZG QE55Q7FAMTXZT QE55Q7FAMTXZG QE75Q7FAMTXZG QE75Q7FAMTXXH QE75Q7FAMTXZT QE49Q7FAMTXZT QE49Q7FAMTXXH QE65Q7FAMTXXH QE75Q7FAMTXXC

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07 Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www.samsung. com” and click on Support, or contact the call centre listed on the back cover of this manual.

•• This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

•• To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto update functions on the TV's menu ( > Settings > Support > Software Update > Update Now or Auto update).

The TV won’t turn on.

•• Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.

•• Make sure that the wall outlet is working and the power indicator on the TV is lit and glowing a solid red.

•• Try pressing the Power button on the TV to make sure that the problem is not with the remote control. If the TV turns on, refer to “Remote control does not work” below.

There is no picture/video/sound, or a distorted picture/video/sound from an external device, or “Weak or No Signal” is displayed on the TV, or you cannot find a channel.

•• Make sure the connection to the device is correct and that all cables are fully inserted.

•• Remove and reconnect all cables connected to the TV and the external devices. Try new cables if possible.

•• Confirm that the correct input source has been selected (

> Source).

 

•• Perform a TV self diagnosis to determine if the problem is caused by the TV or the device (

> Settings >

Support > Self Diagnosis > Start Picture Test or Start Sound Test).

 

•• If the test results are normal, reboot the connected devices by unplugging each device's power cord and then plugging it in again. If the issue persists, refer to the connection guide in the user manual of the connected

device.

 

•• If the TV is not connected to a cable or satellite box, run Auto Tuning to search for channels (

> Settings >

Broadcasting > Auto Tuning Settings > Auto Tuning).

 

–– This function is only available on certain models in specific geographical areas.

 

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Samsung QE65Q7FAMTXZG, QE49Q7FAMTXZG, QE55Q7FAMTXZG, QE75Q7FAMTXZG manual Troubleshooting and Maintenance, TV won’t turn on
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QE75Q7FAMTXSQ, QE65Q7FAMTXZT, QE65Q7FAMTXZG, QE55Q7FAMTXSQ, QE65Q7FAMTXSQ specifications

Samsung has consistently been at the forefront of television technology, and their QLED series exemplifies a commitment to innovation and quality. The models QE65Q7FAMTXSQ, QE55Q7FAMTXSQ, and QE75Q7FAMTXSQ showcase the latest advancements in display technology, promising an unparalleled viewing experience for consumers.

One of the standout features of the Q7FAMTXSQ series is Samsung's QLED technology. This Quantum Dot technology enhances color accuracy and vibrancy, delivering a wider color spectrum than traditional LED TVs. With a peak brightness that can reach exceptionally high levels, these televisions excel in bright room environments while ensuring deep, rich colors in darker scenes.

The Ultra HD 4K resolution provides stunning picture clarity, allowing viewers to explore fine details in their favorite movies and shows. With Quantum HDR, users can experience enhanced contrast and dynamic range, making dark scenes more defined and bright scenes more engaging, showcasing the full potential of HDR content.

Samsung's 4K Upscaling technology is another compelling feature, intelligently converting lower resolution content into near-4K quality. This ensures that whether streaming a classic TV show or watching a Blu-ray disc, viewers can enjoy enhanced picture quality without compromising clarity.

Smart features are integrated seamlessly into the Q7FAMTXSQ series, with Samsung's Tizen operating system providing access to a multitude of apps and streaming services. The user-friendly interface simplifies navigation, ensuring that popular platforms like Netflix, Amazon Prime, and Disney+ are just a few clicks away. Additionally, voice control support through Bixby, Alexa, and Google Assistant allows for a more convenient viewing experience.

Design-wise, the Q7FAMTXSQ models boast an ultra-slim profile and minimal bezels, making them a stylish addition to any living room. The One Connect box further reduces cable clutter, allowing users to connect all their devices in one location, resulting in a more organized entertainment setup.

In conclusion, Samsung's QE65Q7FAMTXSQ, QE55Q7FAMTXSQ, and QE75Q7FAMTXSQ televisions embody sophisticated technology, exceptional picture quality, and smart features. With their commitment to innovation and a superior viewing experience, these models are poised to elevate home entertainment, making them a worthy choice for any consumer seeking a premium television.