Samsung QE55Q7FAMTXZG manual Remote control does not work, TV settings are lost after 5 minutes

Models: QE75Q7FAMTXSQ QE65Q7FAMTXZT QE65Q7FAMTXZG QE55Q7FAMTXSQ QE65Q7FAMTXSQ QE55Q7FAMTXXH QE49Q7FAMTXZG QE55Q7FAMTXZT QE55Q7FAMTXZG QE75Q7FAMTXZG QE75Q7FAMTXXH QE75Q7FAMTXZT QE49Q7FAMTXZT QE49Q7FAMTXXH QE65Q7FAMTXXH QE75Q7FAMTXXC

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The remote control does not work.

•• Check if the power indicator on the TV blinks when you press the remote's Power button. If it does not, replace the remote control's batteries.

•• Make sure that the batteries are installed with their poles (+/–) in the correct direction.

•• Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

•• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV.

The cable or satellite box remote control doesn’t turn the TV on or off or adjust the volume.

•• Programme the cable or satellite box remote control to operate the TV. Refer to the cable or satellite box user manual for the SAMSUNG TV code.

The TV settings are lost after 5 minutes.

•• The TV is in the Retail Mode. Change the Usage Mode in the General Menu to Home Mode ( > Settings > General > System Manager > Usage Mode > Home Mode).

Intermittent Wi-Fi

•• Make sure the TV has a network connection ( > Settings > General > Network > Network Status).

•• Make sure the Wi-Fi password is entered correctly.

•• Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

•• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles

between the TV and the Modem/Router. (The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

 

Single story

 

 

Multi story

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless router

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless repeater

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•• Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

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Samsung QE55Q7FAMTXZG manual Remote control does not work, TV settings are lost after 5 minutes, Intermittent Wi-Fi

QE75Q7FAMTXSQ, QE65Q7FAMTXZT, QE65Q7FAMTXZG, QE55Q7FAMTXSQ, QE65Q7FAMTXSQ specifications

Samsung has consistently been at the forefront of television technology, and their QLED series exemplifies a commitment to innovation and quality. The models QE65Q7FAMTXSQ, QE55Q7FAMTXSQ, and QE75Q7FAMTXSQ showcase the latest advancements in display technology, promising an unparalleled viewing experience for consumers.

One of the standout features of the Q7FAMTXSQ series is Samsung's QLED technology. This Quantum Dot technology enhances color accuracy and vibrancy, delivering a wider color spectrum than traditional LED TVs. With a peak brightness that can reach exceptionally high levels, these televisions excel in bright room environments while ensuring deep, rich colors in darker scenes.

The Ultra HD 4K resolution provides stunning picture clarity, allowing viewers to explore fine details in their favorite movies and shows. With Quantum HDR, users can experience enhanced contrast and dynamic range, making dark scenes more defined and bright scenes more engaging, showcasing the full potential of HDR content.

Samsung's 4K Upscaling technology is another compelling feature, intelligently converting lower resolution content into near-4K quality. This ensures that whether streaming a classic TV show or watching a Blu-ray disc, viewers can enjoy enhanced picture quality without compromising clarity.

Smart features are integrated seamlessly into the Q7FAMTXSQ series, with Samsung's Tizen operating system providing access to a multitude of apps and streaming services. The user-friendly interface simplifies navigation, ensuring that popular platforms like Netflix, Amazon Prime, and Disney+ are just a few clicks away. Additionally, voice control support through Bixby, Alexa, and Google Assistant allows for a more convenient viewing experience.

Design-wise, the Q7FAMTXSQ models boast an ultra-slim profile and minimal bezels, making them a stylish addition to any living room. The One Connect box further reduces cable clutter, allowing users to connect all their devices in one location, resulting in a more organized entertainment setup.

In conclusion, Samsung's QE65Q7FAMTXSQ, QE55Q7FAMTXSQ, and QE75Q7FAMTXSQ televisions embody sophisticated technology, exceptional picture quality, and smart features. With their commitment to innovation and a superior viewing experience, these models are poised to elevate home entertainment, making them a worthy choice for any consumer seeking a premium television.