Solución de problemas

Si tiene algún problema con el televisor, puede acceder a varias soluciones mientras ve la televisión. Si su problema no aparece en la sección Solución de problemas, póngase en contacto con el Centro de llamadas de Samsung.

Obtención de soporte técnico

Obtenga ayuda directa de Samsung si tiene algún problema con el televisor.

Obtención de soporte técnico mediante el control remoto

Configuración Asistencia Control remoto Inténtelo

Una vez aceptado nuestro acuerdo de servicio, puede usar Control remoto y acceder al soporte a distancia para que un técnico de servicio de Samsung, a través de la web, haga un diagnóstico de su televisor, resuelva problemas y actualice el software del televisor a distancia. También puede activar o desactivar la función Control remoto.

"" Esta función requiere una conexión a Internet.

"" También puede iniciar la función Control remoto manteniendo pulsado el botón

durante 5 segundos o más.

¿Qué es la asistencia a distancia?

El servicio de asistencia a distancia de Samsung le ofrece ayuda individual por parte de un técnico de Samsung que a distancia puede:

●● Hacer un diagnóstico del televisor

●● Ajustar la configuración del televisor

●● Recuperar la configuración de fábrica del televisor

●● Instalar las actualizaciones de firmware recomendadas

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Samsung UE65NU8005TXXC, QE55Q8CNATXXC, UE49NU7105KXXC manual Obtención de soporte técnico mediante el control remoto, 125

UE49NU8075TXXC, UE55NU8505TXXC, QE65Q7FNATXXC, QE65Q8CNATXXC, UE75NU8005TXXC specifications

Samsung is renowned for its high-quality televisions, and their models UE55NU7105KXXC, UE49NU8005TXXC, UE65NU7305KXXC, UE65NU7475UXXC, and UE55NU7305KXXC are prime examples of cutting-edge technology and impressive features. These TVs showcase the brand's commitment to delivering stunning picture quality, smart capabilities, and sleek designs.

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The UE65NU7305KXXC, a larger 65-inch model, offers an immersive viewing experience with its 4K UHD resolution and HDR functionality. Its Ultra Slim Array technology ensures greater contrast and more precise color representation. This model also comes with adaptive sound technology, which automatically fine-tunes audio settings based on the content being viewed, providing an enriched audio experience that complements the stunning visuals.

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