troubleshooting

Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users.

General

Temperature

Symptom

 

Possible causes

 

 

Solution

 

 

 

 

 

 

 

 

 

Power cord is not plugged in

Properly plug in the power cord.

 

 

properly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Temperature control is not set

Set the temperature lower.

 

 

correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fridge/freezer

Refrigerator is located near a heat

Keep the refrigerator away from

does not operate.

 

source or direct sunlight.

 

direct sunlight or a heat source.

Fridge/freezer

 

 

 

 

 

 

 

Not enough clearance between

Make sure there are at least 5 cm

temperature is

warm.

 

refrigerator and sides/rear.

 

from the rear and sides.

 

 

 

 

 

 

 

 

 

Vacation mode is activated.

Deactivate vacation mode.

 

 

 

 

 

 

 

 

 

The refrigerator is overloaded.

Do not overload the refrigerator.

 

 

Food is blocking the refrigerator

 

Do not allow food to block

 

 

vents.

 

ventilation.

 

 

 

 

 

 

 

 

Fridge/freezer is

Temperature control is not set

Set the temperature higher.

over-cooling.

 

correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To prevent condensation from

 

 

 

 

forming, the refrigerator has heat-

 

 

 

 

proof piping in the front corners.

 

 

 

 

If the ambient temperature rises,

 

 

 

 

this equipment may not work

 

 

 

 

effectively. This is not a system

 

Refrigerator has heat-proof piping

 

failure.

Interior wall is hot.

 

 

 

 

 

 

in the interior wall.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

32_ troubleshooting

DA68-02833A (EN)-19.indd 32

2018. 1. 31.

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Samsung RB29FWRNDSA/EF, RL56GHGMG1/XEF, RL29FEJNBSS/EG, RB31HER2BSA/EF, RB30J3215SA/EF manual Troubleshooting, Temperature

RB29HSR2DSA/EO, RB30J3000SA/EF, RB29HSR3DWW1EF, RB29FDRNDSA/EF, RB29HER2CSA/EF specifications

Samsung has long been a leader in home appliances, particularly in the refrigerator segment, and models like the RL56GSBSW1/XEF, RL56GSBIH1/XEF, RL60GHEBP1/XEF, RL56GHGSW1/XEF, and RL56GHGRS1/XEF exemplify the company's commitment to innovation, efficiency, and style.

These models feature a sleek and modern design that seamlessly integrates into any kitchen environment. The exterior finish, often available in stainless steel, not only provides an elegant look but is also designed to be resistant to fingerprints, ensuring that your refrigerator remains looking pristine. The spacious interiors of these models are designed for maximum usability, with adjustable shelves that can accommodate both taller and shorter items, enhancing storage flexibility.

One significant technology feature across these models is the twin cooling system. This technology uses two separate cooling systems for the fridge and freezer compartments, ensuring that odors do not transfer between the two areas while maintaining optimal humidity levels in the refrigerator compartment. This innovation helps keep food fresher for longer periods.

Energy efficiency is another hallmark of these refrigerators. Many of the mentioned models come equipped with Samsung's Digital Inverter Technology, which adjusts the compressor speed based on cooling demand. By doing so, these refrigerators consume less energy compared to traditional models and operate more quietly, reducing noise levels in the kitchen.

The ice and water dispenser feature is highly convenient, offering chilled water and ice on demand. With a simple touch, users can enjoy refreshing water without having to open the refrigerator door, which also helps maintain internal temperatures and reduces energy use.

Additionally, Samsung's Smart Features can enhance user experience. Some models are compatible with smart home systems, allowing users to monitor and control their refrigerator settings remotely through smartphones. This capability not only adds convenience but also provides notifications regarding door open alerts or filter replacements.

Overall, the Samsung RL56GSBSW1/XEF, RL56GSBIH1/XEF, RL60GHEBP1/XEF, RL56GHGSW1/XEF, and RL56GHGRS1/XEF refrigerators stand out for their advanced technologies, spacious and adaptable designs, and energy efficiency. These features make them excellent choices for modern households looking to enhance their kitchen experience while ensuring food longevity and freshness.