troubleshooting

Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users.

General

Temperature

Symptom

 

Possible causes

 

 

Solution

 

 

 

 

 

 

 

 

 

Power cord is not plugged in

Properly plug in the power cord.

 

 

properly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Temperature control is not set

Set the temperature lower.

 

 

correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fridge/freezer

Refrigerator is located near a heat

Keep the refrigerator away from

does not operate.

 

source or direct sunlight.

 

direct sunlight or a heat source.

Fridge/freezer

 

 

 

 

 

 

 

Not enough clearance between

Make sure there are at least 5 cm

temperature is

warm.

 

refrigerator and sides/rear.

 

from the rear and sides.

 

 

 

 

 

 

 

 

 

Vacation mode is activated.

Deactivate vacation mode.

 

 

 

 

 

 

 

 

 

The refrigerator is overloaded.

Do not overload the refrigerator.

 

 

Food is blocking the refrigerator

 

Do not allow food to block

 

 

vents.

 

ventilation.

 

 

 

 

 

 

 

 

Fridge/freezer is

Temperature control is not set

Set the temperature higher.

over-cooling.

 

correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To prevent condensation from

 

 

 

 

forming, the refrigerator has heat-

 

 

 

 

proof piping in the front corners.

 

 

 

 

If the ambient temperature rises,

 

 

 

 

this equipment may not work

 

 

 

 

effectively. This is not a system

 

Refrigerator has heat-proof piping

 

failure.

Interior wall is hot.

 

 

 

 

 

 

in the interior wall.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

32_ troubleshooting

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2018. 1. 31. �� 9:55