Troubleshooting

PROBLEM

SOLUTION

 

 

The appliance is

Check the Refrigerator for the following:

not operating at all

Check if the power plug is correctly connected.

or the temperature

Check if the power fuse is blown.

is too high or low.

Is the temperature control or control panel correctly set?

 

Does sun shine on the appliance or are there any heat sources nearby?

 

Is the back of the appliance too close to the wall?

 

Do not store the hot food till it comes to room temperature.

 

Did you leave the Refrigerator or freezer door open for a long time?

 

If a problem occurs, contact your service agents.

 

 

 

The food in the

Is the temperature control or control panel set to the coldest temperature?

Refrigerator is

Is the surrounding temperature too low?

frozen.

 

 

 

 

 

There are unusual

Check if the appliance is installed on a stable and even floor.

noises.

Is the back of the appliance too close to the wall?

 

Have any foreign objects fallen behind or under the appliance?

 

Is the noise coming from the compressor in the appliance?

 

A ticking sound occurs when the various accessories contract or expand.

 

 

 

The front corners

Heat-proof pipes are installed in the front corners of the appliance to

and sides of

 

prevent condensation from forming.

the appliance

 

When the surrounding temperature rises, this may not always be effective.

are warm and

 

However, this is not abnormal.

condensation

In very humid weather, condensation may form on the outer surface of the

starts to form.

 

appliance when the moisture in the air comes into contact with the cool

 

 

surface of the appliance.

 

 

 

You can hear a

This is the refrigerant, which cools the inside of the appliance.

liquid bubbling in

 

 

the appliance.

 

 

 

 

 

There is a bad

Is there any spoiled food inside of the Refrigerator?

smell inside the

Make sure that strong smelling food (for example, fish) is wrapped so that it

appliance.

 

is airtight.

 

Clean out your Refrigerator periodically and throw away any spoiled or

 

 

suspect food.

 

 

 

There is a layer

Are the air outlet vents blocked by food stored inside the Refrigerator?

of frost on the

Space the food out as much as possible to improve ventilation.

appliances walls.

Is the door fully closed?

 

 

 

Condensation

Food with a high water content is stored uncovered with a high humidity

forms on the

 

level or the door has been left open for a long time.

inside wall of the

Store the food with a cover or in sealed containers.

appliance and

 

 

around vegetables.

 

 

 

 

 

 

 

English - 15

troubleshooting

DA68-03115A-00.indb 15

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Samsung RR19H1348WW/ZA manual Troubleshooting