Manuals / Acer / Computer Equipment / Laptop

Acer PLUTO MK6025GAS, QD14TL0102, MK4025GAS, N141I1-L05 (GLARE), KA100A Troubleshooting, Chapter

Models: LISHIN SLS0335A19A54LF HT141WX1-100 MK4025GAS PLUTO MK8025GAS N141I1-L05 (GLARE) N141C1-L02 (WXGA+) LITEON PA-1650-02W PLUTO MK6025GAS KA100A QD14TL0102

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Chapter 4

Troubleshooting

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

Chapter 4

Page 61

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Acer PLUTO MK6025GAS, QD14TL0102, MK4025GAS, N141I1-L05 (GLARE), N141C1-L02 (WXGA+), PLUTO MK8025GAS Troubleshooting, Chapter

Contents

Acer TravelMate 3300 Series Service GuideUpdates Revision HistoryAdd “WFM” to BIOS support protocols on page DateDisclaimer CopyrightSCREEN MESSAGES ConventionsPreface Page Features System SpecificationsChapter PerformanceI/O Ports Dimensions and weightEnvironment Top View Mainboard LayoutTouchpad FFC Connector TPAD1 Bottom View Top View IO Board LayoutMDC Cable Connector RING1 Modem Board Connector MDCBottom View ChapterICH6-M MynaAlviso-GM Mobile CPUFront View Outlook ViewDescription Left View Closed front viewIcon DescriptionDescription Right ViewConnects to audio line-out devices e.g., speakers Icon Rear ViewDescription IconDescription Bottom ViewIndicates the status of wireless LAN communication IndicatorsDefault application Easy-launch buttonsEasy-launch button Touchpad Basics TouchpadLeft button FunctionRight button Main touchpadLock Keys and embedded mumeric keypad Using the KeyboardWindows Keys Hot Keys Hot Key Special KeyIcon FunctionThe US dollar sign The Euro symbolAcer eManager Using System UtilitiesLaunch Manager BIOS Hardware Specifications and ConfigurationsSpecification SpecificationSpecification Modem/Bluetooth InterfaceSpecification SpecificationSpecification BatterySpecification SpecificationSpecification BatterySpecification LCD 14.1” WXGASpecification Power ManagementACPI Mode Power ManagementDimensions and Weight Power ManagementACPI Mode Power ManagementSystem Utilities BIOS Setup UtilityChapter FunctionInformation BootMain SecurityDescription ParameterAsset Tag Number This item will show the Asset Tag number of the systemInformation MainSystem Time EnterDescription ParameterInfo AdvancedInfrared Port FIR BootOption DescriptionAuto AutoEnter Select SecurityBoot Set User PasswordSet SupervisorPassword Set Supervisor/User PasswordEnter New Password Confirm New PasswordSetup Warning Invalid password Re-enter Password continue Setup Notice Changes have been saved continueSetup Warning Password do not match Re-enter Password Network Boot BootFloppy Devices Esc ExitExit Saving Changes ExitDiscard Changes Save Changes BootChapter Machine Disassembly and ReplacementBefore You Begin General InformationDisassembly Procedure Flowchart Wireless Antenna Set LCD Module LCD Bezel LCD Inverter LCD Assembly2 hinges V*2 LCD Brackets1. Release the battery lock Removing the Battery Pack2. Slide the battery latch as shown then remove the battery pack ChapterRemoving the Memory and the HDD Module Removing the Wireless LAN CardRemoving the LCD Module 11. Detach the LCD module from the main unit carefully 10. Then remove two screws fastening the LCD moduleChapter Disassembling the Lower Case Assembly Separate the Main Unit Into the Upper and the Lower Case AssemblyDisassembling the Main Unit 6. Disconnect the Lid switch cable from the IO board as shown 18. Disconnect the modem board from the IO board Disassembling the Upper Case Assembly19. Disconnect the modem board cable from the modem board 1. Disconnect the touchpad FFC from the touchpad then remove itDisassembling the LCD Module 14. Detach the LCD right bracket from the LCD 13. Remove the four screws fastening the LCD right bracket15. Remove the four screws fastening the LCD left bracket 16. Detach the LCD left bracket from the LCDDisassembling the HDD Module Disassembling the External ModulesChapter TroubleshootingExternal Diskette Drive Check System Check ProceduresExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckCheck the Power Adapter Power System CheckCheck the Battery Pack Memory checkTouchpad Check Power-on Self-Test Error Messages Error Code List Index of Error MessagesError Message List Error CodesError Messages Error Message ListChapter FRU/Action in SequenceNo beep Error Messages Error Message ListNo beep, power-on indicator turns off and LCD is FRU/Action in SequenceCode Phoenix BIOS Beep CodesBeeps POST Routine DescriptionBeeps CodePOST Routine Description Beeps CodePOST Routine Description Determine number of ATA drives optionalBeeps CodePOST Routine Description LCD-Related Symptoms Index of Symptom-to-FRU Error MessageIndicator-Related Symptoms Power-Related SymptomsMemory-Related Symptoms PCMCIA-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsPeripheral-Related Symptoms Power Management-Related SymptomsKeyboard/Touchpad-Related Symptoms Modem-Related SymptomsIntermittent Problems Undetermined Problems Chapter Chapter Jumper and Connector LocationsMainboard Layout Top ViewChapter Bottom ViewTop View IO Board LayoutRING1 MDC Cable Connector Modem Board ConnectorBottom View MDC1Switch Settings Switch SettingsSwitch FunctionChapter Chapter FRU Field Replaceable Unit ListImage Exploded DiagramPart Name DescriptionPart Name ImageDescription Acer P/NPart Name ImageDescription Acer P/NPart Name ImageDescription Acer P/NPart Name ImageDescription Acer P/NPart Name ImageDescription Acer P/NPart Name ImageDescription Acer P/NPart Name ImageDescription Acer P/NPart Name ImageDescription Acer P/NPart Name ImageDescription Acer P/NPart Name ImageDescription Acer P/NPart Name ImageDescription Acer P/NPart Name ImageDescription Acer P/N