Personalising

Transferring data from your previous device

Using backup accounts

You can transfer backup data from your previous device to your new device using your Google or Samsung account. Refer to Backing up and restoring data for more information.

Using Samsung Smart Switch

You can transfer data of the previous device to a new device via Smart Switch. Visit www.samsung.com/smartswitch for more information.

Samsung Smart Switch is not supported on some devices or computers.

Using Smart Switch Mobile

Use this app to transfer data from your previous iPhone or Android device to your new device. You can download the app from GALAXY Apps or Play Store.

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On your device, tap Smart Switch Mobile.

On your device, select an option depending on the previous device type and follow the on-screen instructions.

If the previous device is an Android device, ensure that the Smart Switch Mobile app is installed on the device. Refer to the help for more information.

Using Smart Switch with computers

Use this feature to import a backup of your data (from selected manufacturer’s mobile devices) from a computer to your device. You can download the app from www.samsung.com/smartswitch.

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Back up data from a previous device to the computer. For more information, contact the

 

device’s manufacturer.

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On the computer, launch Smart Switch.

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