Troubleshooting

Sound echoes during a call

Adjust the volume by pressing the Volume button or move to another area.

A cellular network or the Internet is often disconnected or audio quality is poor

•Ensure that you are not blocking the device’s internal antenna.

•When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again.

•When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network.

The battery icon is empty

Your battery is low. Charge the battery.

The battery does not charge properly (For Samsung-approved chargers)

•Ensure that the charger is connected properly.

•Visit a Samsung Service Centre and have the battery replaced.

The battery depletes faster than when first purchased

•When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.

•Battery consumption increases when you use messaging features or some apps, such as games or the Internet.

•The battery is consumable and the useful charge will get shorter over time.

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Samsung SM-A500HZSDEGY, SM-A500HZKDTUN, SM-A500HZWDCAC, SM-A500HZIDEGY, SM-A500HZWDAFR manual Sound echoes during a call
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SM-A500HZKDEGY, SM-A500HZWATHR, SM-A500HZIDEGY, SM-A500HZKDTUN, SM-A500HZKDBTC specifications

The Samsung SM-A500HZKDXXV, also known as the Galaxy A5, is a smartphone that redefined the mid-range mobile experience. Launched in late 2014, it marked Samsung's foray into the design-centric smartphone sector, aiming to provide sleek aesthetics coupled with solid performance.

One of the standout features of the Galaxy A5 is its premium glass and metal design, which sets it apart from many other models in the same price bracket. The device is remarkably slim, with a thickness of just 6.7mm, making it one of the slimmest smartphones available during its release. This ultra-slim profile not only enhances portability but also provides an elegant look and feel, appealing to style-conscious users.

The Galaxy A5 sports a 5-inch Super AMOLED display with a resolution of 720 x 1280 pixels. This technology delivers vibrant colors and excellent contrast ratios, ensuring a pleasurable viewing experience, whether users are browsing the web, watching videos, or engaging with apps. The display also features Corning Gorilla Glass 4 for protection against scratches and drops, which boosts durability.

In terms of performance, the Galaxy A5 is powered by a 1.2 GHz quad-core processor combined with 2 GB of RAM. This setup provides sufficient power for everyday tasks, ensuring smooth operation of applications and efficient multitasking. The device comes with either 16 GB or 32 GB of internal storage, expandable via microSD, offering ample space for users to store their media and apps.

Camera capabilities are another highlight of the Galaxy A5. The smartphone features a 13-megapixel rear camera with an f/2.2 aperture, producing sharp and detailed images even in low-light conditions. It is complemented by a 5-megapixel front-facing camera, ideal for selfies and video calls. This dual-camera setup caters to the increasing demand for quality photography in mobile devices.

Connectivity options are robust, with support for 4G LTE, Wi-Fi, Bluetooth 4.0, and GPS. The Galaxy A5 also incorporates a 2,300 mAh battery, offering decent longevity that can last through a day of regular use. The smartphone runs on Android, with Samsung's customized TouchWiz interface enhancing user experience.

Overall, the Samsung SM-A500HZKDXXV Galaxy A5 is a well-rounded device that impresses with its design, performance, and camera capabilities. It successfully delivers a high-quality smartphone experience at a competitive price point, making it a popular choice among users seeking elegance and functionality.
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