Touch screen responds slowly or improperly

Troubleshooting

The touch screen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

•The touch screen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close apps or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it.

If this does not solve the problem, perform a factory data reset. On the Apps screen, tap Settings →Backup and reset →Factory data reset →Reset device →Erase everything. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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SM-G313HHAHBTC, SM-G313HRWHVVT, SM-G313HRWHKSA, SM-G313HHAHKSA, SM-G313HRWHCAC specifications

The Samsung SM-G313HRWHSEB and SM-G313HHAHSEB are part of Samsung's budget-friendly smartphone lineup, designed to deliver essential features and reliable performance for everyday users. These devices stand out for their practical design and user-friendly interface, making them a suitable choice for first-time smartphone users or those seeking an affordable yet functional device.

One of the key characteristics of the SM-G313 series is its compact form factor. The devices are lightweight and easily portable, fitting comfortably in the hand or pocket. With a display measuring around 4.5 inches, they offer sufficient screen real estate for browsing, messaging, and enjoying multimedia content without feeling bulky.

Powered by a modest but capable processor, these models ensure smooth performance for basic tasks such as browsing the internet, using social media apps, and streaming videos. The inclusion of 1GB of RAM helps maintain multitasking capabilities, allowing users to run several applications simultaneously without significant lag.

The SM-G313HRWHSEB and SM-G313HHAHSEB come with a decent camera setup, featuring a primary rear camera that captures images in various lighting conditions. While these smartphones may not compete with high-end devices in terms of camera quality, they offer satisfactory results for casual photography and social media sharing.

Battery life is another highlight of the SM-G313 series. With a removable battery capacity of around 2000 mAh, these devices can easily last a full day on a single charge, depending on usage. This is particularly beneficial for users who are constantly on the go and may not have frequent access to charging facilities.

In terms of connectivity, the smartphones support 3G networks, enabling users to stay connected through fast mobile data. Additionally, they feature dual-SIM capabilities, allowing for easy management of personal and work phone numbers on a single device.

The user interface is powered by Samsung's TouchWiz, which offers a clean layout and easy navigation. This makes it simple for users to customize their home screens, access applications, and enjoy a seamless mobile experience.

In summary, the Samsung SM-G313HRWHSEB and SM-G313HHAHSEB present an attractive option for budget-conscious consumers seeking a straightforward smartphone experience. With their compact design, reliable performance, decent camera capabilities, and solid battery life, they are well-suited for everyday usage, making them a worthy consideration in the entry-level smartphone market.