Troubleshooting

Your device is hot to the touch

When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:

Charge the battery or replace it with a battery that is fully charged.

Free some memory by transferring files to a computer or deleting files from your device.

Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

Free some memory by transferring files to a computer or deleting files from your device.

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

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Samsung SM-G313HRWHTUN, SM-G313HHAHEGY, SM-G313HRWBTUN, SM-G313HRWHBTC, SM-G313HRWHCAC manual Your device is hot to the touch

SM-G313HHAHBTC, SM-G313HRWHVVT, SM-G313HRWHKSA, SM-G313HHAHKSA, SM-G313HRWHCAC specifications

The Samsung SM-G313HRWHSEB and SM-G313HHAHSEB are part of Samsung's budget-friendly smartphone lineup, designed to deliver essential features and reliable performance for everyday users. These devices stand out for their practical design and user-friendly interface, making them a suitable choice for first-time smartphone users or those seeking an affordable yet functional device.

One of the key characteristics of the SM-G313 series is its compact form factor. The devices are lightweight and easily portable, fitting comfortably in the hand or pocket. With a display measuring around 4.5 inches, they offer sufficient screen real estate for browsing, messaging, and enjoying multimedia content without feeling bulky.

Powered by a modest but capable processor, these models ensure smooth performance for basic tasks such as browsing the internet, using social media apps, and streaming videos. The inclusion of 1GB of RAM helps maintain multitasking capabilities, allowing users to run several applications simultaneously without significant lag.

The SM-G313HRWHSEB and SM-G313HHAHSEB come with a decent camera setup, featuring a primary rear camera that captures images in various lighting conditions. While these smartphones may not compete with high-end devices in terms of camera quality, they offer satisfactory results for casual photography and social media sharing.

Battery life is another highlight of the SM-G313 series. With a removable battery capacity of around 2000 mAh, these devices can easily last a full day on a single charge, depending on usage. This is particularly beneficial for users who are constantly on the go and may not have frequent access to charging facilities.

In terms of connectivity, the smartphones support 3G networks, enabling users to stay connected through fast mobile data. Additionally, they feature dual-SIM capabilities, allowing for easy management of personal and work phone numbers on a single device.

The user interface is powered by Samsung's TouchWiz, which offers a clean layout and easy navigation. This makes it simple for users to customize their home screens, access applications, and enjoy a seamless mobile experience.

In summary, the Samsung SM-G313HRWHSEB and SM-G313HHAHSEB present an attractive option for budget-conscious consumers seeking a straightforward smartphone experience. With their compact design, reliable performance, decent camera capabilities, and solid battery life, they are well-suited for everyday usage, making them a worthy consideration in the entry-level smartphone market.