Sound echoes during a call | Samsung SM-J320GZDDXXV, SM-J320GZWDXXV

Appendix

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

Sound echoes during a call

Adjust the volume by pressing the Volume key or move to another area.

A cellular network or the Internet is often disconnected or audio quality is poor

•Ensure that you are not blocking the device’s internal antenna.

•When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again.

•When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network.

The battery icon is empty

Your battery is low. Charge the battery.

The battery does not charge properly (For Samsung-approved chargers)

•Ensure that the charger is connected properly.

•If the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-coloured contacts and try charging the battery again.

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Samsung SM-J320GZDDXXV, SM-J320GZWDXXV manual Sound echoes during a call

Contents

SM-J320F/DS SM-J320FN SM-J320G/DS SM-J320H/DS Table of Contents Appendix Read me first Basics Package contents Device layout Keys Installing the battery Battery Removing the battery Charging the battery Viewing the remaining charging time Reducing the battery consumption Battery charging tips and precautions Ultra power saving mode Power saving mode SIM or Usim card Installing the SIM or Usim card Replace the battery and back cover Removing the SIM or Usim card Changing the display name and icon of SIM or Usim cards Using dual SIM or Usim cards dual SIM modelsSwitching between cards Activating SIM or Usim cards Memory card Installing a memory card Formatting the memory card Removing the memory card Touchscreen Turning the device on and off Tapping Tapping and holdingDragging Double-tapping SwipingSpreading and pinching Home screen Home screen Home screen options Adding items Moving and removing an itemCreating folders Apps screen Managing panelsMoving items Creating folders Icon Meaning Indicator icons Pattern Lock screen Using the notification panel PasswordNotification panel Single SIM models Changing the input language Using quick setting buttonsEntering text Keyboard layout Copying and pasting Additional keyboard functions Transferring data from your previous device Screen captureOpening apps Device and data management Transferring data from a computer Transferring data from a mobile device Using the device as a removable disk for data transfer Updating the deviceUpdating over the air Backing up and restoring data Performing a data resetUpdating with Smart Switch Using a Google account Play Store Installing or uninstalling appsInstalling apps Galaxy Apps Making calls PhoneManaging apps Introduction Single SIM models Tap to make a voice call, or tap Receiving calls Options during calls During a voice callDuring a video call Importing contacts ContactsAdding contacts Creating contacts manually Messages Searching for contactsSending messages Viewing messages Internet Setting up email accounts Sending emailsReading emails Camera Basic shootingTaking photos or recording videos Launching Camera on the locked screen Launching Camera quicklyLocking the focus and exposure Auto mode Pro modePanorama Sound&shot Continuous shotBeauty face Selfie Camera settings Quick settingsHDR Rich tone Camera settings Viewing images or videos Gallery Deleting multiple images and videos Smart ManagerDeleting images or videos Deleting an image or a video Storage Using the quick optimisation featureUsing the Smart manager Battery Creating events Planner Syncing events and tasks with your accounts Creating tasks Change screen ratio Video Voice Recorder Searching for memos My FilesMemo Composing memos Alarm ClockWorld clock Timer CalculatorStopwatch Listening to the FM radio Radio Scanning radio stations Google apps YouTube Google SettingsPlay Movies & TV Drive Wi-Fi Connecting to a Wi-Fi networkIntroduction Wi-Fi Direct Sending and receiving dataEnding the device connection Pairing with other Bluetooth devices Bluetooth Flight mode Unpairing Bluetooth devicesSending and receiving data Mobile hotspot and tethering Using the mobile hotspot Data usage SIM card manager dual SIM modelsLimiting data usage Mobile networks NFC and payment NFC-enabled models Making payments with the NFC feature Using the NFC feature Sending data Tap Android Beam and tap the switch to activate it Adding printer plug-ins More connection settingsOptions Printing Printing content Sounds and notificationsDisplay Lock screen and security ApplicationsWallpaper Themes Easy mode Switching to easy modePrivacy Managing shortcuts Accessibility Removing accounts AccountsAdding accounts Registering Samsung accounts Language and input Backup and reset Storage About device Date and time Appendix Troubleshooting Resetting the device Restarting the deviceForcing restart Sound echoes during a call Battery depletes faster than when first purchased Error messages appear when opening multimedia files Your device cannot find your current location Trademarks Copyright