Appendix

Calls are not connected

•Ensure that your Gear is connected to a mobile device.

•Ensure that mobile device has accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling on the mobile device.

•Ensure that you have not set call barring for the incoming phone number on the mobile device.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

Sound echoes during a call

Adjust the volume or move to another area.

A cellular network or the Internet is often disconnected or audio quality is poor

•Ensure that you are not blocking the Gear’s internal antenna.

•When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again.

•When using the Gear while moving, wireless network services may be disabled due to issues with the service provider’s network.

The battery icon is empty

Your battery is low. Charge the battery.

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