Basics

Unlocking the device

Turn on the screen by pressing the Power button or the Home button, and enter the unlock code.

If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it.

Upgrading the device

The device can be upgraded to the latest software.

This feature may not be available depending on the region or service provider.

Upgrading with Samsung Kies

Launch Samsung Kies and connect the device to the computer. Samsung Kies automatically recognises the device and shows available updates in a dialogue box, if any. Click the Update button in the dialogue box to start upgrading. Refer to the Samsung Kies help for details on how to upgrade.

Do not turn off the computer or disconnect the USB cable while the device is

upgrading.

While upgrading the device, do not connect other media devices to the computer. Doing so may interfere with the update process.

Upgrading over the air

The device can be directly upgraded to the latest software by the firmware over-the-air (FOTA) service.

On the Applications screen, tap Settings About device Software update Update.

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Samsung SM-T310 user manual Upgrading the device, Unlocking the device, Upgrading with Samsung Kies, Upgrading over the air