Troubleshooting

Data stored on the device has been lost

Always make backup copies of all important data stored on the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored on the device.

A small gap appears around the outside of the device case

This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.

Over time, friction between parts may cause this gap to expand slightly.

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Samsung SM-T531NYKASER, SM-T531NZWASER manual Data stored on the device has been lost