troubleshooting
Check These Points If Your Microwave Oven
PROBLEM | SOLUTION |
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The display and/or the oven is | Make sure the plug is properly connected to a grounded outlet. |
not working. | If the wall outlet is controlled by a wall switch, make sure the wall |
| switch is turned on. |
| Remove the plug from the outlet, wait ten seconds, and plug it in |
| again. |
| Reset the circuit breaker or replace any blown fuses. |
| Plug a different appliance into the outlet. If the other appliance |
| doesn’t work, call a qualified electrician to repair the wall outlet. |
| Plug the oven into a different outlet. |
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The display is working, but the | Make sure the door is closed securely. |
power won’t come on. | Check if any packaging material or anything else is stuck in the door |
| seal. |
| Check if the door is damaged. |
| Touch Cancel twice and enter all the cooking instructions again. |
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Is the power going off before | If there was a power outage, the time indicator will display: 88:88. |
the set time has elapsed? | If no power outage occurred, remove the plug from the outlet, wait |
| ten seconds, and plug it in again. Reset the clock and any cooking |
| instructions. |
| Reset the circuit breaker or replace any blown fuses. |
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Cooks food too slowly. | Make sure the oven has its own 20 amp circuit line. Operating |
| another appliance on the same circuit can cause a voltage drop. If |
| necessary, move the oven to its own circuit. |
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Has sparks or arcing. | Remove any metallic utensils, cookware, or metal ties. If using foil, |
| use only narrow strips and allow at least one inch between the foil |
| and the interior oven walls. |
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The turntable makes noise or | Clean the turntable, roller ring and oven floor. |
becomes stuck. | Make sure the turntable and roller ring are positioned correctly. |
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Causes TV or radio | This is similar to interference caused by other small appliances, |
interference. | such as hair dryers. Move your microwave (or appliance) away from |
| appliances, such as your TV or radio. |
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