Troubleshooting

 

327

 

 

 

Action

Yes

No

Step 9

Contact customer

The problem is solved.

Check for washedout or overexposed output.

support.

 

aFrom the Copy screen, navigate to: Advanced Options > Advanced Imaging

bAdjust the settings of the following:

Background Removal—Reduce the current setting.

Shadow Detail—Reduce the current setting.

cResend the copy job.

Do pages show washedout or overexposed prints?

Scanner unit does not close

Action

Yes

No

 

 

 

Check if there are no obstructions between the scanner unit and the

The problem is solved.

Contact customer

printer.

 

support.

a

Lift the scanner unit.

 

 

b

Remove any obstruction that keeps the scanner unit open.

 

 

c

Lower the scanner unit.

 

 

Did the scanner unit close properly?

Solving fax problems

“Caller ID is not shown” on page 328

“Cannot send or receive a fax” on page 328

“Can receive but not send faxes” on page 330

“Can send but not receive faxes” on page 331

“Fax and e-mail functions are not set up” on page 332

“Received fax has poor print quality” on page 332

Page 327
Image 327
Lexmark 24T7406, MX711DTHE, MX710DE, MX711DE, 24T7401 Solving fax problems, Scanner unit does not close, Troubleshooting 327

24TT204, 24T7406, 24T7401, MX711DE, MX710DE specifications

The Lexmark MX810 series is designed for high-performance printing, scanning, copying, and faxing in demanding office environments. This series includes models such as the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, each tailored to meet the diverse needs of businesses.

One of the standout features of the MX810 series is its exceptional print speed. With the ability to produce up to 70 pages per minute, these multifunction printers are engineered for efficiency, reducing wait times and improving productivity in fast-paced workplaces. The high-yield cartridges enable businesses to print thousands of pages before needing replacement, making them a cost-effective solution for high-volume printing.

In terms of paper handling, these models boast a substantial input capacity, accommodating up to 4,400 sheets with optional paper trays. This flexibility is essential for organizations that require a variety of media formats and sizes. The automatic duplexing feature allows for double-sided printing, further enhancing efficiency and sustainability by reducing paper consumption.

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Overall, the Lexmark MX810 series, including models like the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, stands out for its fast printing speeds, extensive paper handling features, robust security, and seamless connectivity. Designed to meet the demands of busy offices, these multifunction printers are an excellent choice for businesses seeking reliability, efficiency, and advanced technology. With their combination of performance and flexibility, the MX810 series empowers organizations to enhance productivity while maintaining high standards of print quality.