Manuals / Lexmark / Computer Equipment / Printer

Lexmark MX711DTHE, MX710DE, MX711DE, 24T7406, 24T7401, 24TT204 manual

Models: 24TT204 24T7406 24T7401 MX711DE MX710DE MX711DTHE

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Maintaining the printer

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7Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.

8Close the multipurpose feeder door and the front cover.

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Lexmark MX711DTHE, MX710DE, MX711DE, 24T7406, 24T7401, 24TT204 manual

Contents

Users Guide JuneContents Loading paper and specialty media Paper and specialty media guidePrinting Copying 100Faxing 119 Scanning 143Understanding the printer menus 151 Saving money and the environment 230Troubleshooting 274 Maintaining the printer 240Managing the printer 255 Clearing jams 258340 Safety information Safety informationPage Learning about the printer Finding information about the printerLearning about the printer What are you looking for? Find it hereSelecting a location for the printer Other countries and regions-See the printedPrinter configurations Basic model Fully configured model Understanding the basic functions of the scannerUsing the ADF and scanner glass Using the ADFUsing the scanner glass You can use the ADF or the scanner glass to scan documentsUsing the printer control panel Understanding the printer control panelUnderstanding the printer control panel UseIndicator light Printer status Understanding the home screenSleep button light Printer status TouchFeatures Feature DescriptionUsing the touch-screen buttons Arrows View a list of options Copy It Print a copyOther touch-screen buttons Setting up and using the home screen applications Finding the IP address of the printerFinding the IP address of the computer For Windows usersAccessing the Embedded Web Server Click Settings General Settings Home screen customizationCustomizing the home screen For Macintosh usersSetting up Forms and Favorites Understanding the different applicationsActivating the home screen applications Finding information about the home screen applicationsSetting up Card Copy Click Settings Apps Apps Management Forms and FavoritesClick Settings Apps Apps Management Card Copy Using MyShortcut Setting up Multi SendSetting up Scan to Network Click Settings Apps Apps Management Multi SendUseTo Setting up Remote Operator Panel Exporting and importing a configurationClick Settings Remote Operator Panel Settings Click Submit Additional printer setup Installing internal optionsAccessing the controller board Available internal optionsPage Page Page Installing a memory card Additional printer setup Close the access coverUnpack the memory card Installing an optional card Additional printer setup Access the controller board Installing an Internal Solutions Port Additional printer setup Unpack the ISP kit Page Page Page Installing a printer hard disk Unpack the printer hard diskPage Page Page Page Additional printer setup Removing a printer hard diskFor more information, see Accessing the controller board on Page Installing hardware options Order of installationInstalling optional trays Page Page Attaching cables EXT port Setting up the printer software Installing the printer softwareOrganizing cables Updating available options in the printer driver MacintoshOpen the printers folder WindowsPreparing to set up the printer on an Ethernet network Click Update Now ‑ Ask PrinterAdd any installed hardware options, and then click OK NetworkingInstalling the printer on an Ethernet network For Windows usersFor Macintosh users Select Ethernet connection, and then click ContinuePreparing to set up the printer on a wireless network Click +Connecting the printer using the Wireless Setup Wizard Select a wireless connection setupNetwork/Ports Active NIC Auto Submit From the printer control panel, navigate toUsing the Push Button Configuration method Using the Personal Identification Number PIN methodAdditional printer setup Follow the instructions on the printer displayPage For Macintosh users Setting up serial printing AppleTalk select the printer AddVerifying printer setup Click Continue FinishPrinting a menu settings Printing a network setupReports Menu Settings From the home screen, navigate toSetting the paper size and type Configuring Universal paper settingsLoading paper and specialty media Loading the 250‑ or 550‑sheet trayPage Page One ‑sided printing Two ‑sided duplex printing Page Page Page Loading the 2100‑sheet tray Loading A5‑size paper Loading paper and specialty mediaLoading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Page Page ABC Loading the multipurpose feeder Pull down the multipurpose feeder doorPage Page One ‑sided simplex printing Two ‑sided duplex printing Click Settings Paper Menu Linking and unlinking traysLinking and unlinking trays Using the Embedded Web Server Using the printer control panelCreating a custom name for a paper type Assigning a custom paper typePaper Menu Custom Types Using specialty media Tips on using card stockTips on using envelopes Paper and specialty media guideTips on using labels Tips on using letterheadSource Printing Printable side Paper orientation Tips on using transparencies Paper characteristicsPaper guidelines Using recycled paper and other office papers Fiber contentSelecting paper Selecting preprinted forms and letterheadUnacceptable paper examples Supported paper sizes, types, and weights Storing paperPaper sizes supported by the printer Paper and specialty media guide Optional 250 ‑ Feeder Glass Or 550 ‑sheet TrayPaper types and weights supported by the printer Printer engine supports 60-176‑g/m216-47‑lb paper weightsPaper type 250 ‑ or 2100 ‑sheet Multipurpose Duplex 550 ‑sheet tray Tray FeederAdjusting toner darkness PrintingPrinting forms and a document Printing formsClick Settings Print Settings Quality Menu Toner Darkness Settings Print Settings Quality Menu Toner DarknessPrinting from a flash drive or mobile device Printing from a flash driveSupported flash drives and file types Printing confidential and other held jobs Printing from a mobile deviceStoring print jobs in the printer Recommended flash drives File typePrinting confidential and other held jobs Touch SubmitCanceling a print job Printing information pagesCanceling a print job from the computer For Windows usersCopying using the ADF CopyingMaking copies Making a quick copyCopying using the scanner glass Copying photosCopying on specialty media Copying on transparenciesCreating a copy shortcut using the printer control panel Copying on letterheadCustomizing copy settings Making copies using paper from a selected trayCopying to a different size Copying different paper sizesCopying on both sides of the paper duplexing Example 2 Copying on a single paper sizeCopy to Auto Size Match Copy It Copy to Letter Copy ItAdjusting copy quality Reducing or enlarging copiesCollating copies Placing separator sheets between copiesCollated Not collated Copying multiple pages onto a single sheet Creating a custom copy jobCopy Advanced Options Separator Sheets Between Copies Between Jobs Between Pages OffPlacing information on copies Placing a header or footer on pagesPlacing an overlay message on each Canceling a copy job Canceling a copy job while pages are being printedUnderstanding the copy options Copy fromContent ScaleDarkness Sides DuplexUsing the advanced options Save As ShortcutSetting up the printer to e-mail Setting up the e-mail functionConfiguring e‑mail settings Click Settings E-mail/FTP Settings E-mail SettingsCreating an e-mail shortcut using the Embedded Web Server Creating an e-mail shortcut using the printer control panelClick Settings Creating an e-mail shortcutSending an e-mail using the printer control panel Sending an e‑mail using a shortcut numberMailing a document Mailing 114Customizing e-mail settings Sending an e‑mail using the address bookAdding e-mail subject and message information Changing the output file typeCanceling an e-mail Understanding the e-mail optionsResolution Original SizeSend As Mailing 117Setup Scan PreviewMailing 118 Setting up the printer to fax FaxingFaxing 119 Initial fax setup Using the printer control panel for fax setupUsing the Embedded Web Server for fax setup Click Settings Fax Settings Analog Fax SetupSetup 1 Printer is connected to a dedicated fax line Choosing a fax connectionScenario 1 Standard telephone line Faxing 121Tips for this setup Faxing 122Connected to the same telephone wall jack Faxing 123 Connected to different wall jacksFaxing 124 Scenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone service Setup 1 Printer is connected directly to a cable modem Faxing 127Page Part name Part number Lexmark adapter plug 40X8519 Connecting the printer to a non‑RJ‑11 wall jack Faxing 130Connecting the printer to a wall jack in Germany Faxing 131Faxing 132 Connect the printer to any of the N ports Connecting to a distinctive ring service Setting the outgoing fax name and numberSettings Fax Settings Analog Fax Setup Answer On Faxing 133Setting the date and time Configuring the printer to observe daylight saving timeSending a fax using the printer control panel Sending a faxSending a fax using the computer Sending a fax using a shortcut numberFax tab Enable fax Sending a fax using the address book Sending a fax at a scheduled timeCustomizing fax settings Changing the fax resolutionClick Settings Manage Shortcuts Fax Shortcut Setup Creating shortcutsClick Settings Reports Click Fax Job Log or Fax Call Log Making a fax lighter or darkerViewing a fax log Blocking junk faxesCanceling an outgoing fax Click Settings Fax Settings Analog Fax Setup Holding FaxesHolding and forwarding faxes Holding faxesClick Settings Fax Settings Understanding the fax optionsForwarding a fax Off Always On Manual ScheduledDelayed Send This option lets you send a fax at a later time or dateUsing the advanced options Faxing 142Using Scan to Network Creating an FTP shortcut using the Embedded Web ServerScanning Scanning to an FTP addressCreating an FTP shortcut using the printer control panel Scanning to an FTP address using the printer control panelScanning to an FTP address Scanning to an FTP address using a shortcut number Scanning an FTP using the address bookScanning 145 Scanning to a computer using the Embedded Web Server Scanning to a computer or flash driveScanning 146 Click Scan Profile Create Scan ProfileSetting up Scan to Computer Click Next CloseUnderstanding the scan options Scanning to a flash driveThis option lets you type a file name for the scan image Original Size Scanning 149Scan Preview Understanding the printer m enus Menus listUnderstanding the printer menus 151 Default Source menu Configure MP menuPaper menu Understanding the printer menus 152Paper Size/Type menu Understanding the printer menus 153Tray x Size Tray x TypeUnderstanding the printer menus 154 MP Feeder SizeMP Feeder Type Understanding the printer menus 155 Manual Paper SizeManual Paper Type Manual Envelope SizeSubstitute Size menu Paper Texture menuUnderstanding the printer menus 156 Understanding the printer menus 157 Paper Weight menu Understanding the printer menus 158Understanding the printer menus 159 Paper Loading menu Understanding the printer menus 160Custom Types menu Custom Names menuUnderstanding the printer menus 161 Use Custom NameUniversal Setup menu Custom Scan Sizes menuUnderstanding the printer menus 162 Custom Scan SizeReports Menu Reports menuUnderstanding the printer menus 163 Network/Ports menu Active NIC menuUnderstanding the printer menus 164 Standard Network or Network x menu Understanding the printer menus 165To access the menu, navigate to either of the following Network Card menuUnderstanding the printer menus 166 TCP/IP menu Understanding the printer menus 167To access the menu, navigate to any of the following IPv6 menuUnderstanding the printer menus 168 Wireless menu To access the menu, navigate toNetwork/Ports Network x Network x Setup Wireless AppleTalk menuStandard USB menu Understanding the printer menus 170Activate View NameParallel x menu Understanding the printer menus 171Understanding the printer menus 172 Parallel BufferSerial x menu Understanding the printer menus 173Understanding the printer menus 174 Serial BufferUnderstanding the printer menus 175 Robust XONBaud Data BitsSmtp Setup menu Understanding the printer menus 176Edit Security Setups menu Security menuUnderstanding the printer menus 177 Miscellaneous Security Settings menu Edit Access ControlsLogin Restrictions Security Reset JumperConfidential Print menu Understanding the printer menus 179Erase Temporary Data Files menu Security Audit Log menuUnderstanding the printer menus 180 Set Date/Time menu Understanding the printer menus 181Settings menu General Settings menuUnderstanding the printer menus 182 Quiet Mode Run Initial setupUnderstanding the printer menus 183 ADF Loaded BeepUnderstanding the printer menus 184 KeyboardPaper Sizes Scan to PC Port RangeUnderstanding the printer menus 185 Displayed InformationUnderstanding the printer menus 186 Home screen customizationDate Format Time FormatUnderstanding the printer menus 187 Understanding the printer menus 188 Understanding the printer menus 189 Error Recovery Print RecoveryUnderstanding the printer menus 190 Copy Settings menu Understanding the printer menus 191Understanding the printer menus 192 Understanding the printer menus 193 Understanding the printer menus 194 Fax Settings menu Fax Mode Analog Fax Setup menuUnderstanding the printer menus 195 Understanding the printer menus 196 Resolution Understanding the printer menus 197Fax Cover Understanding the printer menus 198 Dial PrefixUnderstanding the printer menus 199 Temperature Understanding the printer menus 200Color Balance Understanding the printer menus 201 Understanding the printer menus 202 Understanding the printer menus 203 ‑mail Settings menu Ringer Volume‑mail Server Setup Understanding the printer menus 204Understanding the printer menus 205 FormatColor Text Default Understanding the printer menus 206Orientation Jpeg QualityUnderstanding the printer menus 207 Understanding the printer menus 208 Allow Save as ShortcutFTP Settings menu Understanding the printer menus 209Use cc/bcc Understanding the printer menus 210 DarknessUnderstanding the printer menus 211 FTP bit DepthFile Name Understanding the printer menus 212 Allow Save as ShortcutScan Settings Flash Drive menuUnderstanding the printer menus 213 Text or Photo Default Understanding the printer menus 214Understanding the printer menus 215 Use Multi ‑Page TiffPrint Settings Understanding the printer menus 216Copies Duplex BindingUnderstanding the printer menus 217 Paper Saver BorderPaper Saver Ordering Blank PagesPrint Settings Setup menuUnderstanding the printer menus 218 Finishing menu Understanding the printer menus 219Resource Save Print All OrderUnderstanding the printer menus 220 Separator SourcePaper Saver Orientation Quality menu Job Accounting menuUnderstanding the printer menus 221 Understanding the printer menus 222 Utilities menu Understanding the printer menus 223XPS menu PostScript menuUnderstanding the printer menus 224 PCL Emul menu Understanding the printer menus 225Understanding the printer menus 226 Tray RenumberHtml menu Understanding the printer menus 227Image menu Understanding the printer menus 228Help menu Understanding the printer menus 229Menu item Description Using recycled paper Saving money and the environmentSaving paper and toner Conserving suppliesUsing Eco‑Mode Saving energyReducing printer noise Avoid paper jamsAdjusting Sleep mode Click Settings General Settings TimeoutsSettings General Settings Timeouts Sleep Mode Saving money and the environment 232Using Hibernate mode Adjusting the brightness of the printer displayClick Settings General Settings Sleep Button Settings Settings General SettingsSettings General Settings Screen Brightness RecyclingRecycling Lexmark products Recycling Lexmark packagingPage Securing the printer Statement of VolatilityErasing volatile memory Disposing of a printer hard diskUsing the printer control panel Touch Wipe All SettingsTouch Back Exit Config Menu Erasing non‑volatile memoryConfiguring printer hard disk encryption Using the Embedded Web ServerClick Settings Security Disk Encryption Touch Disk Encryption EnableFinding printer security information Lexmark security WebCleaning printer parts Cleaning the printerMaintaining the printer Maintaining the printer 240Cleaning the scanner glass Maintaining the printer 241Page Checking the status of parts and supplies Close the scanner coverFrom the home screen, touch Status/Supplies View Supplies Click Device Status More DetailsUsing genuine Lexmark parts and supplies Ordering parts and suppliesEstimated number of remaining pages Ordering toner cartridgesOrdering an imaging unit Maintaining the printer 245Regular cartridge Part nameOrdering a maintenance kit Lexmark Return Program fuser maintenance kit typeLexmark regular fuser maintenance kit type Lexmark ADF maintenance kitStoring supplies Replacing suppliesReplacing the toner cartridge Maintaining the printer 247Page Replacing the imaging unit Page Page Page Moving the printer Before moving the printerMaintaining the printer 253 Moving the printer to another location Shipping the printerMaintaining the printer 254 Finding advanced networking and administrator information Setting up e‑mail alertsManaging the printer Checking the virtual displayClick Settings Print Settings Supply Notifications Notification DescriptionRestoring factory default settings Managing the printer 257Clearing jams Avoiding jamsLoad paper properly Clearing jams 258Understanding jam messages and locations Use recommended paperArea Area name Printer control panel message What to do ‑page jam, lift front cover to remove cartridge Clearing jams 261Page Page ‑page jam, open upper rear door ‑page jam, open upper and lower rear door Page ‑page jam, remove standard bin jam ‑page jam, remove tray 1 to clear duplex ‑page jam, open tray x ‑page jam, clear manual feeder Page ‑page jam, open automatic feeder top cover y.xx Clearing jams 272Page Troubleshooting Understanding the printer messagesTroubleshooting 275 Check tray x connectionClose door or insert cartridge Close top access cover Configuration change, some held jobs were not restoredDisk full, scan job canceled Close front doorError reading USB drive. Remove USB Error reading USB hub. Remove hubFax partition inoperative. Contact system administrator Disk must be formatted for use in this deviceFax Station Name not set up. Contact system administrator Fax Station Number not set up. Contact system administratorImaging unit low 84.xy Imaging unit nearly low 84.xyInstall duplex Install TrayInsert Tray Insufficient memory for Flash Memory Defragment operationInsufficient memory to support Resource Save feature Insufficient memory, some held jobs will not be restoredInsufficient memory to collate job Insufficient memory, some Held Jobs were deletedTroubleshooting 281 Load paper source with paper size paper orientationLoad Manual Feeder with custom string paper orientation Load Manual Feeder with custom type name paper orientationMaintenance kit low 80.xy Maintenance kit nearly low 80.xyMaintenance kit very low, x estimated pages remain 80.xy Load Manual Feeder with paper size paper orientationNetwork x software error No analog phone line connected to modem, fax is disabledMemory full, cannot print faxes Memory full, cannot send faxesParallel port x disabled Troubleshooting 284Not enough free space in flash memory for resources Paper changes neededReinstall missing or unresponsive imaging unit 31.xy Remove defective diskRemove packaging material, area name Remove paper from standard output binTroubleshooting 286 Replace imaging unit, 0 estimated pages remain 84.xyReplace jammed originals if restarting job Printer and toner cartridge regionsReplace roller kit Replace separator padReplace unsupported cartridge 32.xy Replace unsupported imaging unit 32.xyRestore held jobs? Scanner disabled by adminScanner maintenance required soon, use ADF Kit Serial option x errorSerial port x disabled Some held jobs were not restoredStandard network software error Standard USB port disabledToo many flash options installed Unsupported camera mode, unplug camera and change modeToo many trays attached Tray x paper size unsupportedSolving printer problems USB port x disabledWeblink server not set up. Contact system administrator Basic printer problemsTroubleshooting 292 Troubleshooting 293 Printer display is blankHardware and internal option problems Troubleshooting 294Action Yes Step Problem is solved Go to step Cannot detect internal optionInternal Solutions Port does not operate correctly Tray problemsTroubleshooting 295 Troubleshooting 296 USB/parallel interface card does not operate correctlyPaper feed problems Troubleshooting 297Action Yes Step Go to step Problem is solved Jammed pages are not reprintedSolving print problems Printing problemsTroubleshooting 298 Paper jam message remains after jam is clearedEnvelope seals when printing Error message about reading the flash drive appearsTroubleshooting 299 Troubleshooting 300 Step Problem is solved. Go to stepIncorrect characters print Job prints from the wrong tray or on the wrong paperTroubleshooting 301 Large jobs do not collateTroubleshooting 302 Print jobs do not printClick File Print Advanced Print As Image OK OK Troubleshooting 303 Settings General SettingsSettings General Settings Print Recovery Page Protect Off Print job takes longer than expectedPrinting slows down Tray linking does not workPrint quality problems Settings General Settings TimeoutsUnexpected page breaks occur Characters have jagged or uneven edgesClipped pages or images Reports Print Fonts Touch PCL Fonts or PostScript FontsTroubleshooting 307 Compressed images appear on printsTroubleshooting 308 Gray background on printsTroubleshooting 309 Horizontal voids appear on printsTroubleshooting 310 Incorrect margins on printsTroubleshooting 311 Paper curlPrinter is printing blank pages Troubleshooting 312 Printer is printing solid black pagesTroubleshooting 313 Print irregularitiesTroubleshooting 314 Print is too darkTroubleshooting 315 Troubleshooting 316 Print is too lightTroubleshooting 317 Repeating defects appear on printsTroubleshooting 318 Shadow images appear on printsSkewed print Troubleshooting 319 Streaked horizontal lines appear on printsTroubleshooting 320 Streaked vertical lines appear on printsTroubleshooting 321 Toner fog or background shading appears on printsTroubleshooting 322 Toner rubs offToner specks appear on prints Transparency print quality is poorTroubleshooting 323 Uneven print densityVertical voids appear on prints Solving copy problems Copier does not respondTroubleshooting 325 Partial document or photo copiesPoor copy quality Troubleshooting 326 Advanced Options Advanced Imaging Sharpness select a lowerSolving fax problems Troubleshooting 327Scanner unit does not close Troubleshooting 328 Caller ID is not shownCannot send or receive a fax Troubleshooting 329 Troubleshooting 330 Can receive but not send faxesYes Problem is solved Go to step 331Fax and e-mail functions are not set up Troubleshooting 332Settings General Settings Run initial setup Yes Received fax has poor print qualitySolving scanner problems Troubleshooting 333Click Settings Fax Settings Analog Fax Setup Troubleshooting 334 Cannot scan from a computerPartial document or photo scans Poor scanned image qualityTroubleshooting 335 Scan job was not successfulStep Change the file name. Go to step Troubleshooting 336 Stamp or OverwriteExisting file check box Troubleshooting 337 Scanner does not respondSolving home screen applications problems An application error has occurredTroubleshooting 338 Click Settings Apps Apps Management System tab LogTroubleshooting 339 Contacting customer supportTech Library MailProduct information Edition notice340 JuneTrademarks 341Modular component notice Licensing noticesNoise emission levels 342Product disposal Static sensitivity notice343 Temperature information Power consumptionProduct power consumption Laser noticeSleep Mode Hibernate ModeOff mode Mode Description Power consumption WattsIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaRadio interference notice Total energy usageRegulatory notices for telecommunication terminal equipment 347348 Using this product in Switzerland Japanese telecom noticeUtilisation de ce produit en Suisse 349Regulatory notices for wireless products Verwendung dieses Produkts in der SchweizUso del prodotto in Svizzera Exposure to radio frequency radiationIndustry Canada Canada Industry Canada Canada351 352 ΤΗΣ Οδηγιασ 1999/5/ΕΚLexmark International, Inc., Lexington, KY 353Limited warranty Limited warranty service354 Extent of limited warranty Limitation of liabilityAdditional rights 355Patent acknowledgment 356Symbols IndexNumerics Index 357Page Page FTP Page Page Page Page Page Page