Troubleshooting

322

Toner rubs off

ABC DEF

Leading edge

Trailing edge

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

Specify the paper type

 

From the Paper menu on the printer control panel, check the paper type

 

and weight from the

 

and weight.

 

tray settings to match

 

 

 

the paper loaded in the

 

Do the paper type and weight match the paper loaded in the tray?

 

tray.

 

 

 

 

 

 

 

 

Step 2

From the Paper menu

Contact customer

 

Check if you are printing on paper that is heavy or has texture or rough

on the printer control

support.

 

finishes.

panel, set the paper

 

 

 

texture.

 

 

Are you printing on textured or rough paper?

 

 

 

 

 

 

Toner specks appear on prints

Action

Yes

No

 

 

 

Replace the imaging unit, and then resend the print job.

Contact customer

The problem is solved.

 

support.

 

Do toner specks appear on prints?

 

 

 

 

 

Transparency print quality is poor

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

Set the paper type to

 

From the printer control panel, set the paper type in the Paper menu to

 

Transparency.

 

 

 

 

match the paper loaded in the tray.

 

 

 

Is the paper type for the tray set to Transparency?

 

 

 

 

 

 

 

Step 2

Contact customer

The problem is solved.

 

a Check if you are using a recommended type of transparency.

support.

 

 

b Resend the print job.

 

 

 

Is the print quality still poor?

 

 

 

 

 

 

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Lexmark 24T7401 Toner rubs off, Toner specks appear on prints, Transparency print quality is poor, Troubleshooting 322
Page 321 Page 323

24TT204, 24T7406, 24T7401, MX711DE, MX710DE specifications

The Lexmark MX810 series is designed for high-performance printing, scanning, copying, and faxing in demanding office environments. This series includes models such as the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, each tailored to meet the diverse needs of businesses.

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In terms of paper handling, these models boast a substantial input capacity, accommodating up to 4,400 sheets with optional paper trays. This flexibility is essential for organizations that require a variety of media formats and sizes. The automatic duplexing feature allows for double-sided printing, further enhancing efficiency and sustainability by reducing paper consumption.

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Overall, the Lexmark MX810 series, including models like the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, stands out for its fast printing speeds, extensive paper handling features, robust security, and seamless connectivity. Designed to meet the demands of busy offices, these multifunction printers are an excellent choice for businesses seeking reliability, efficiency, and advanced technology. With their combination of performance and flexibility, the MX810 series empowers organizations to enhance productivity while maintaining high standards of print quality.
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