Lexmark MX711DTHE, MX710DE, MX711DE, 24T7406, 24T7401, 24TT204 manual Clipped pages or images

Models: 24TT204 24T7406 24T7401 MX711DE MX710DE MX711DTHE

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Image 306

Troubleshooting

 

306

 

 

 

Action

Yes

No

 

 

 

Step 1

Go to step 2.

The problem is solved.

aPrint a font sample list to check if the fonts you are using are supported by the printer.

1From the printer control panel, navigate to:

> Reports > Print Fonts

2Touch PCL Fonts or PostScript Fonts.

bUse a font that is supported by the printer or install the font that you want to use. For more information, contact your system support person.

cResend the print job.

Do prints still contain characters that have jagged or uneven edges?

 

 

Step 2

Contact customer

The problem is solved.

a Use a font that is supported by the printer or install the font that you

support.

 

want to use on your computer. For more information, contact your

 

 

system support person.

 

 

b Resend the print job.

 

 

Do prints still contain characters that have jagged or uneven edges?

 

 

Clipped pages or images

ABCDE ABCDE ABCDE

Leading edge

Trailing edge

Action

Yes

No

 

 

 

Step 1

Go to step 2.

The problem is solved.

aMove the width and length guides in the tray to the correct positions for the paper loaded.

bResend the print job.

Is the page or image clipped?

Page 306
Image 306
Lexmark MX711DTHE, MX710DE, MX711DE manual Clipped pages or images, Reports Print Fonts Touch PCL Fonts or PostScript Fonts