Lexmark 24TT204, MX711DTHE manual Paper curl, Printer is printing blank pages, Troubleshooting 311

Models: 24TT204 24T7406 24T7401 MX711DE MX710DE MX711DTHE

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Troubleshooting

311

Paper curl

Action

Yes

No

 

 

 

Step 1

Go to step 2.

Adjust the width and

Move the width and length guides in the tray to the correct positions for

 

length guides.

the size of the paper loaded.

 

 

Are the width and length guides positioned correctly?

 

 

 

 

 

Step 2

Go to step 3.

Specify the paper type

From the printer control panel, set the paper type and weight in the Paper

 

and weight from the

menu to match the paper loaded in the tray.

 

tray settings to match

 

the paper loaded in the

 

 

Do the paper type and weight match the type and weight of the paper in

 

tray.

 

 

the tray?

 

 

 

 

 

Step 3

Go to step 4.

The problem is solved.

a Depending on your operating system, specify the paper type and

 

 

weight from Printing Preferences or from the Print dialog.

 

 

b Resend the print job.

 

 

Is the paper still curled?

Step 4

Go to step 5.

The problem is solved.

aRemove the paper from the tray, and then turn it over.

bResend the print job.

Is the paper still curled?

 

 

Step 5

Contact customer

The problem is solved.

a Load paper from a fresh package.

support.

 

Note: Paper absorbs moisture due to high humidity. Store paper in

 

 

its original wrapper until you use it.

 

 

b Resend the print job.

 

 

Is the paper still curled?

 

 

Printer is printing blank pages

Page 311
Image 311
Lexmark 24TT204, MX711DTHE, MX710DE, MX711DE, 24T7406 manual Paper curl, Printer is printing blank pages, Troubleshooting 311