Troubleshooting

291

Unsupported option in slot [x] [55]

1Turn off the printer.

2Unplug the power cord from the electrical outlet.

3Remove the unsupported option card from the printer controller board, and then replace it with a supported card.

4Connect the power cord to a properly grounded electrical outlet.

5Turn the printer back on.

USB port [x] disabled [56]

From the printer control panel, touch Continue to clear the message.

Notes:

•The printer discards any data received through the USB port.

•Make sure the USB Buffer menu is not set to Disabled.

Weblink server not set up. Contact system administrator.

From the printer control panel, touch Continue to clear the message.

Note: If the message appears again, then contact your system support person.

Solving printer problems

•“Basic printer problems” on page 291

•“Hardware and internal option problems” on page 294

•“Paper feed problems” on page 297

Basic printer problems

The printer is not responding

 

Action

Yes

No

 

Step 1

Go to step 2.

Turn on the printer.

 

Make sure the printer is turned on.

 

 

 

Is the printer turned on?

 

 

 

 

 

 

 

Step 2

Press the Sleep button

Go to step 3.

 

Check if the printer is in Sleep mode or Hibernate mode.

to wake the printer

 

 

 

from Sleep mode or

 

 

Is the printer in Sleep mode or Hibernate mode?

Hibernate mode.

 

 

 

 

 

 

 

 

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Lexmark 24T7406 manual Solving printer problems, Unsupported option in slot x, USB port x disabled, Basic printer problems
Page 290 Page 292

24TT204, 24T7406, 24T7401, MX711DE, MX710DE specifications

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