Troubleshooting

338

Solving home screen applications problems

An application error has occurred

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

Contact customer

 

Check the system log for relevant details.

 

support.

 

 

 

 

a

Open a Web browser, and then type the printer IP address in the

 

 

 

 

address field.

 

 

 

 

If you do not know the IP address of the printer, then you can:

 

 

 

 

• View the IP address on the printer home screen.

 

 

 

 

• Print a network setup page or the menu settings pages, and then

 

 

 

 

locate the IP address in the TCP/IP section.

 

 

 

 

Note: An IP address appears as four sets of numbers separated by

 

 

 

 

periods, such as 123.123.123.123.

 

 

 

b

Click Settings > Apps > Apps Management > System tab > Log.

 

 

 

c

From the Filter menu, select an application status.

 

 

 

d

From the Application menu, select an application, and then click

 

 

 

 

Submit.

 

 

 

Does an error message appear in the log?

 

 

 

 

 

 

 

Step 2

The problem is solved.

Contact customer

 

Resolve the error.

 

support.

 

Is the application working now?

 

 

 

 

 

 

 

Embedded Web Server does not open

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

Type the correct

 

Make sure the printer IP address is correct.

 

printer IP address in the

 

View the printer IP address:

 

address field of your

 

 

Web browser.

 

• From the printer home screen

 

 

 

Note: Depending on

 

• From the TCP/IP section in the Network/Ports menu

 

 

 

the network settings,

 

• By printing a network setup page or menu settings page, and then

 

 

 

you may need to type

 

finding the TCP/IP section

 

“https://” instead of

 

Note: An IP address appears as four sets of numbers separated by

 

“http://” before the

 

 

printer IP address to

 

periods, such as 123.123.123.123.

 

 

 

access the Embedded

 

 

 

 

Is the printer IP address correct?

 

Web Server.

 

 

 

 

 

 

 

 

Step 2

Go to step 3.

Turn on the printer.

 

Check if the printer is turned on.

 

 

 

Is the printer turned on?

 

 

 

 

 

 

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Lexmark MX711DE, MX710DE Solving home screen applications problems, Embedded Web Server does not open, Troubleshooting 338
Page 337 Page 339

24TT204, 24T7406, 24T7401, MX711DE, MX710DE specifications

The Lexmark MX810 series is designed for high-performance printing, scanning, copying, and faxing in demanding office environments. This series includes models such as the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, each tailored to meet the diverse needs of businesses.

One of the standout features of the MX810 series is its exceptional print speed. With the ability to produce up to 70 pages per minute, these multifunction printers are engineered for efficiency, reducing wait times and improving productivity in fast-paced workplaces. The high-yield cartridges enable businesses to print thousands of pages before needing replacement, making them a cost-effective solution for high-volume printing.

In terms of paper handling, these models boast a substantial input capacity, accommodating up to 4,400 sheets with optional paper trays. This flexibility is essential for organizations that require a variety of media formats and sizes. The automatic duplexing feature allows for double-sided printing, further enhancing efficiency and sustainability by reducing paper consumption.

The MX810 series incorporates advanced security features to protect sensitive business information. Lexmark’s security solutions include standard data encryption, secure print release, and the ability to restrict access to certain functions based on user roles. This ensures that yalnız authorized personnel can access confidential documents or settings, fortifying the security landscape for businesses.

In addition to robust security, the MX810 series is equipped with Lexmark’s Smart Solutions, which provide customizable workflows to streamline operations. The large, color touchscreen interface makes navigation intuitive, allowing users to access features quickly and efficiently. This user-friendly design minimizes the learning curve for employees, enabling them to maximize their productivity.

Connectivity is another key characteristic of the Lexmark MX810 series. With support for Ethernet, USB, and even wireless printing options, these printers can fit seamlessly into any network environment. The capabilities for mobile printing allow users to print directly from smartphones and tablets, making it easier for today’s on-the-go professionals to connect with their devices.

Overall, the Lexmark MX810 series, including models like the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, stands out for its fast printing speeds, extensive paper handling features, robust security, and seamless connectivity. Designed to meet the demands of busy offices, these multifunction printers are an excellent choice for businesses seeking reliability, efficiency, and advanced technology. With their combination of performance and flexibility, the MX810 series empowers organizations to enhance productivity while maintaining high standards of print quality.
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