Troubleshooting

334

Cannot scan from a computer

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 3.

Go to step 2.

 

Make sure the printer is turned on and that Ready appears on the printer

 

 

 

display before scanning a job.

 

 

 

Does Ready appear before scanning the job?

 

 

 

 

 

 

 

Step 2

Clear the error

Go to step 3.

 

Turn off the printer, then wait for about 10 seconds, and then turn the

message.

 

 

printer back on.

 

 

 

Is there an error message on the printer display?

 

 

 

 

 

 

 

Step 3

Contact customer

Tighten the cable

 

Check the cable connections between the printer and the print server to

support.

connections.

 

make sure they are secure.

 

 

 

For more information, see the setup documentation that came with

 

 

 

the printer.

 

 

 

Are the cable connections between the printer and the print server

 

 

 

secure?

 

 

 

 

 

 

Partial document or photo scans

Action

Yes

No

 

 

 

Check the placement of the document or photo.

Contact customer

Load the document or

Make sure the document or photo is loaded facedown on the scanner

support.

photo facedown on the

glass in the upper left corner.

 

scanner glass in the

 

 

upper left corner.

Is the document or photo loaded correctly?

 

 

 

 

 

Poor scanned image quality

 

Action

Yes

No

 

Step 1

Clear the error

Go to step 2.

 

Check if an error message appears on the display.

message.

 

 

Is there an error message on the printer display?

 

 

 

 

 

 

 

Step 2

Go to step 3.

Increase the scan

 

Check the quality of the original document.

 

resolution settings for a

 

 

 

higher‑quality output.

 

Is the quality of the original document satisfactory?

 

 

 

 

 

 

Page 333 Page 335
Page 334
Image 334
Lexmark 24T7401, MX711DTHE manual Cannot scan from a computer, Partial document or photo scans, Poor scanned image quality
Page 333 Page 335

24TT204, 24T7406, 24T7401, MX711DE, MX710DE specifications

The Lexmark MX810 series is designed for high-performance printing, scanning, copying, and faxing in demanding office environments. This series includes models such as the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, each tailored to meet the diverse needs of businesses.

One of the standout features of the MX810 series is its exceptional print speed. With the ability to produce up to 70 pages per minute, these multifunction printers are engineered for efficiency, reducing wait times and improving productivity in fast-paced workplaces. The high-yield cartridges enable businesses to print thousands of pages before needing replacement, making them a cost-effective solution for high-volume printing.

In terms of paper handling, these models boast a substantial input capacity, accommodating up to 4,400 sheets with optional paper trays. This flexibility is essential for organizations that require a variety of media formats and sizes. The automatic duplexing feature allows for double-sided printing, further enhancing efficiency and sustainability by reducing paper consumption.

The MX810 series incorporates advanced security features to protect sensitive business information. Lexmark’s security solutions include standard data encryption, secure print release, and the ability to restrict access to certain functions based on user roles. This ensures that yalnız authorized personnel can access confidential documents or settings, fortifying the security landscape for businesses.

In addition to robust security, the MX810 series is equipped with Lexmark’s Smart Solutions, which provide customizable workflows to streamline operations. The large, color touchscreen interface makes navigation intuitive, allowing users to access features quickly and efficiently. This user-friendly design minimizes the learning curve for employees, enabling them to maximize their productivity.

Connectivity is another key characteristic of the Lexmark MX810 series. With support for Ethernet, USB, and even wireless printing options, these printers can fit seamlessly into any network environment. The capabilities for mobile printing allow users to print directly from smartphones and tablets, making it easier for today’s on-the-go professionals to connect with their devices.

Overall, the Lexmark MX810 series, including models like the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, stands out for its fast printing speeds, extensive paper handling features, robust security, and seamless connectivity. Designed to meet the demands of busy offices, these multifunction printers are an excellent choice for businesses seeking reliability, efficiency, and advanced technology. With their combination of performance and flexibility, the MX810 series empowers organizations to enhance productivity while maintaining high standards of print quality.
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