Troubleshooting

 

326

 

 

 

 

Action

Yes

No

Step 4

Go to step 5.

See “Print quality

Send a print job, and then check for print quality problems.

 

problems” on

a

From the General Settings menu, adjust the EcoMode settings.

 

page 305.

 

 

b

From the Copy menu, adjust the Darkness setting.

 

 

c

If the print remains faded, then replace the toner cartridge.

 

 

Is the print quality satisfactory?

 

 

 

 

 

Step 5

Go to step 6.

Place the document or

Check the placement of the document or photo.

 

photo facedown on the

 

Make sure the document or photo is loaded facedown on the scanner

 

scanner glass in the

 

 

upper left corner.

 

glass in the upper left corner.

 

 

 

 

Is the document or photo loaded correctly?

 

 

 

 

 

Step 6

Go to step 7.

Change the Content

Check the copy settings.

 

Type and Content

 

From the Copy screen, check if the Content Type and Content Source

 

Source settings to

 

 

match the document

 

settings are correct for the document being scanned.

 

 

 

being scanned.

 

 

 

Are the Content Type and Content Source settings correct for the

 

 

document being scanned?

 

 

 

 

 

Step 7

Go to step 8.

The problem is solved.

Check for patterns on prints.

 

 

a

From the Copy screen, navigate to:

 

 

 

Advanced Options > Advanced Imaging > Sharpness > select a lower

 

 

 

setting

 

 

 

Note: Make sure no scaling is being selected.

 

 

b

Resend the copy job.

 

 

Do patterns appear on prints?

Step 8

Go to step 9.

The problem is solved.

Check for missing or faded text on prints.

aFrom the Copy screen, navigate to: Advanced Options > Advanced Imaging

bAdjust the settings:

Sharpness—Increase the current setting.

Contrast—Increase the current setting.

cResend the copy job.

Do prints have missing or faded text?

Page 326
Image 326
Lexmark MX711DE, MX711DTHE, MX710DE, 24T7406 Troubleshooting 326, Advanced Options Advanced Imaging Sharpness select a lower

24TT204, 24T7406, 24T7401, MX711DE, MX710DE specifications

The Lexmark MX810 series is designed for high-performance printing, scanning, copying, and faxing in demanding office environments. This series includes models such as the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, each tailored to meet the diverse needs of businesses.

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