Appendix A: Troubleshooting

Appendix A: Troubleshooting

Your computer does not recognize the Valet Connector.

Make sure that the Valet Connector is properly inserted into your computer’s USB slot and/or USB Extension Base.

The Valet Connector does not work properly.

Disconnect the Valet Connector, and then reinsert it into the computer’s USB slot.

Your computer cannot communicate with the other computers on your wireless network.

1.Make sure that the computers are powered on.

2.Make sure that the Valet Connector is configured with the same Wireless Network Name (also called the SSID or Service Set Identifier) and wireless security settings as the other computers on your wireless network.

WEB: If your questions are not addressed here, refer to our Valet Connector support section on the web, www.ciscovalet.com/support/AM10

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Cisco Systems AM10 manual Appendix a Troubleshooting, Make sure that the computers are powered on