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Appendix A: Troubleshooting

Appendix A: Troubleshooting
Your computer does not recognize the Valet Connector.
Make sure that the Valet Connector is properly inserted
into your computer’s USB slot and/or USB Extension Base.
The Valet Connector does not work properly.
Disconnect the Valet Connector, and then reinsert it into
the computer’s USB slot.
Your computer cannot communicate with the other
computers on your wireless network.
1. Make sure that the computers are powered on.
2. Make sure that the Valet Connector is configured with
the same Wireless Network Name (also called the SSID
or Service Set Identifier) and wireless security settings
as the other computers on your wireless network.
WEB: If your questions are not addressed here,
refer to our Valet Connector support section on
the web, www.ciscovalet.com/support/AM10