Troubleshooting without diagnostics 125

8 Troubleshooting without diagnostics	125
Safety and comfort	125
Before you call for technical support	125
Helpful hints	126
Solving general problems	128
Solving power problems	132
Solving hard drive problems	133
Solving media card reader problems	136
Solving display problems	137
Solving audio problems	143
Solving printer problems	145
Solving keyboard and mouse problems	146
Solving hardware installation problems	149
Solving network problems	151
Solving memory problems	155
Solving processor problems	157
Solving CD-ROM and DVD problems	158
Solving USB flash drive problems	160
Solving front panel component problems	161
Solving Internet access problems	161
Solving software problems	163
9 System backup and recovery	165
Backing up, restoring, and recovering in Windows 8	165
Creating recovery media and backups	166
Restoring and recovering using Windows 8 tools	167
Using Windows 8 Refresh	167
Using Windows 8 Reset	168
Recovery using the Windows 8 recovery USB flash drive	169
Recovery using Windows 8 operating system media (purchased separately) . 170
Backing up, restoring, and recovering in Windows 7	171
Creating recovery media	171
Creating recovery media using HP Recovery Manager (select models only) ...	172
Creating recovery discs with HP Recovery Disc Creator (select models only) . .	173
Creating recovery discs	173
Backing up your information	174
System Restore	174
System Recovery	175
System Recovery when Windows is responding	175
System Recovery when Windows is not responding	176
System Recovery using recovery media (select models only)	176

viii

800 G1 specifications

The HP ProDesk 800 G1 is a powerful and versatile desktop computer designed for business and professional use. Released as part of HP's ProDesk series, this model is known for its reliability, performance, and advanced features, making it an ideal choice for various office environments.

One of the standout characteristics of the HP ProDesk 800 G1 is its robust performance. Equipped with Intel's 4th generation Core processors, users can choose from a range of options including Core i3, i5, and i7, ensuring that there is a suitable option for tasks ranging from basic office applications to more demanding workloads such as graphic design and data analysis. The desktop supports up to 32GB of DDR3 RAM, enabling multitasking capabilities that allow users to run multiple applications simultaneously without performance degradation.

Storage options on the HP 800 G1 are flexible, including traditional hard disk drives (HDD) and solid-state drives (SSD). The inclusion of SSDs significantly enhances system responsiveness and boot times, making it a great option for users who require quick access to files and applications. Additionally, with varying storage capacities available, users can choose a configuration that best fits their data requirements.

Connectivity is another area where the HP ProDesk 800 G1 excels. It features multiple USB ports, including USB 3.0 for faster data transfer speeds, along with legacy ports such as USB 2.0. The desktop is also equipped with DisplayPort and VGA outputs for versatile display options, allowing users to connect multiple monitors for enhanced productivity. Furthermore, it includes Ethernet for reliable wired network connections and can support wireless connectivity options for added convenience.

In terms of security, the HP ProDesk 800 G1 has several built-in features, such as HP Client Security and TPM (Trusted Platform Module) for hardware-based encryption. This ensures that sensitive data remains protected, making it suitable for businesses that prioritize data security.

The design of the HP ProDesk 800 G1 is both functional and aesthetically pleasing. Its compact form factor allows for easy placement in limited spaces, while the tool-less design simplifies upgrades and maintenance. Additionally, HP’s commitment to energy efficiency is evident in this model, with ENERGY STAR certification ensuring that it operates in an environmentally friendly manner.

Overall, the HP ProDesk 800 G1 stands out as a reliable desktop computer that combines performance, security, and expandability, making it a smart investment for any business looking for a robust computing solution.

HP 800 G1 manual Troubleshooting without diagnostics 125

Models: 800 G1

8 Troubleshooting without diagnostics

125

9 System backup and recovery

165

800 G1 specifications