Keyboard commands and typing are not recognized by the computer.

Cause

Solution

 

 

Keyboard needs repairs.

See the Worldwide Limited Warranty for terms and

 

conditions.

Computer is in Sleep state.

Press the power button to resume from Sleep state.

CAUTION: When attempting to resume from Sleep date, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose any unsaved data.

Cursor will not move using the arrow keys on the keypad.

Cause

Solution

 

 

The Num Lock key is on.

Press the Num Lock key. The Num Lock light should be off if

 

you want to use the arrow keys on the keypad. You can

 

disable or enable the Num Lock key in Computer Setup at

 

Advanced > Device Options.

 

 

Mouse does not respond to movement or is too slow.

Cause

Solution

 

 

Mouse connector is not properly plugged into the back of the

Shut down the computer using the keyboard.

computer.

Windows 7:

 

 

1.

Press the Ctrl and Esc keys at the same time (or press the

 

 

Windows logo key) to display the Start menu.

 

2.

Use the arrow keys to select Shut Down and then press

 

 

Enter.

 

3.

After the shutdown is complete, plug the mouse

 

 

connector into the back of the computer (or the

 

 

keyboard) and restart.

 

Windows 8:

 

1.

Press the Windows logo + l to open the Settings charm.

 

2.

Use the arrow keys to select Power, and then press

 

 

Enter.

 

3.

Use the arrow keys to select Shut Down, and then

 

 

press Enter.

 

4.

After the shutdown is complete, plug the mouse

 

 

connector into the back of the computer (or the

 

 

keyboard) and restart.

 

 

Program in use has stopped responding to commands.

Shut down the computer using the keyboard then restart the

 

computer.

 

 

 

Solving keyboard and mouse problems

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HP 800 G1 manual Solving keyboard and mouse problems 147, Enter
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800 G1 specifications

The HP ProDesk 800 G1 is a powerful and versatile desktop computer designed for business and professional use. Released as part of HP's ProDesk series, this model is known for its reliability, performance, and advanced features, making it an ideal choice for various office environments.

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Overall, the HP ProDesk 800 G1 stands out as a reliable desktop computer that combines performance, security, and expandability, making it a smart investment for any business looking for a robust computing solution.
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