HP 800 G1 manual Solving display problems, Blank screen no video Cause Solution

Models: 800 G1

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Do not know how to remove a media card correctly.

Cause

Solution

 

 

The computer’s software is used to safely eject the card.

In Windows 7, click Start, select Computer, right-click on

 

the corresponding drive icon, and then select Eject. Pull the

 

card out of the slot.

 

In Windows 8, on the Start screen, type e, and then click File

 

Explorer from the list of applications. Expand Computer,

 

right-click on the corresponding drive icon, and then select

 

Eject. Pull the card out of the slot.

 

NOTE: Never remove the card when the green LED is

 

flashing

 

 

After installing the media card reader and booting to Windows, the reader and the inserted cards are not recognized by the computer.

Cause

Solution

The operating system needs time to recognize the device if the reader was just installed into the computer and you are turning the PC on for the first time.

Wait a few seconds so that the operating system can recognize the reader and the available ports, and then recognize the media inserted in the reader.

After inserting a media card in the reader, the computer attempts to boot from the media card.

Cause

Solution

 

 

 

The inserted media card has boot capability.

1.

If you do not want to boot from the media card, remove

 

 

it during boot or do not select the option to boot from the

 

 

inserted media card during the boot process.

 

2.

During POST (Power On Self-Test), press F9 to modify the

 

 

boot menu.

 

3.

Change the boot sequence in F10 Computer Setup.

 

 

 

Solving display problems

If you encounter display problems, see the documentation that came with the monitor and to the common causes and solutions listed in the following table.

Blank screen (no video).

Cause

Solution

 

 

Monitor is not turned on and the monitor light is not on.

Turn on the monitor and check that the monitor light is on.

 

 

Bad monitor.

Try a different monitor.

 

 

The cable connections are not correct.

Check the cable connection from the monitor to the computer

 

and to the electrical outlet.

 

 

Solving display problems 137

Page 147
Image 147
HP 800 G1 manual Solving display problems, Blank screen no video Cause Solution