Samsung SNC-M300 No image appears, Enabled Motion Detection, Feature under Motion, Memory card

PROBLEM	SOLUTION
	If the transmission method is set to multicast, check whether
No image appears.	there is a router that supports multicast in the LAN the camera is
	connected to.
I enabled Motion Detection	Verify the settings in the following sequence:
Feature under Motion
Detection, but .jpg files are	A. NTP must be properly configured.
not getting sent over FTP/	B. Motion Detection Feature must be enabled.
SMTP even after motion	C. Alarm Video Transmission must be enabled.
detection occurs at the FT	D. Check for scheduling conflict.
camera.
Is it possible to configure	Yes. Motion Zone can be configured independently of
Motion Zone with Motion
	whether or not Motion Detection Feature is in use.
Detection Feature disabled?
A motion event took place	Check alarm output port settings.
but didn’t trigger an alarm.
Data is not getting recorded	Make sure that the memory card is not defective.
	Verify that the Lock switch on the memory card is not
on the SDHC memory card.
	enabled.
SD Indicator will not turn	Make sure that the memory card is not defective.
on after inserting an SDHC	Go to Configurations  Events  Alarm Image Settings and
memory card.	verify that SD Card Recording option is checked.
	Make sure that the memory card has been inserted correctly
I inserted an SDHC memory	in the right direction. With memory cards that have been
	formatted from a different device, their performance cannot
card, but the camera isn’t
	be guaranteed when used in the camera.
working properly.
	Go to Configurations  Events  Recording Settings and
	format the memory card again.
The SDHC memory card is	Verify that the memory card’s Lock function is not enabled.
not getting formatted.

08 APPENDIX

Appendix _61