Samsung SNS-100/400 manual Problem Solution Image transferred to, Ftp

					Before Calling for Malfunctions
Problem					Solution
Image transferred to			FTP	ƒ	Video may not be viewed since Divx codec is not installed in user’s PC. Divx codec can
or by E-mail cannot be					decode video compressed with MPEG4. Download and install the latest Divx codec, and check
viewed					video.
					http://www.divx.com/divx/download
When camera		cannot be		ƒ	Check the camera / speed dome protocol.
controlled	for	Pan/	Tilt/	ƒ	See if the proper model and manufacturer is selected at the mode.
Zoom
				ƒ Inspect the cables connected to the device.
When the contents stored				ƒ	Make sure not to remove it when it is being saved on the USB
on the USB memory does				ƒ	Check if the USB is properly connected.
not appear
				ƒ Make sure that capacity display is accurate on the Record Page.
When product data is not				ƒ	Check the network cable’s connection status.
displayed	in	the	local	ƒ	Press the reset switch on the back of the product for 5 seconds and factory initialize the
network
					product to check.

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