Setting Up Service
Section 1A. Setting Up Service 5
䢇If you received your device in the mail and you are activating a
new device for an existing number on your account, you will
need to contact Sprint to activate your new device.
There are two options:
䡲From your computer’s Web browser, go to
www.sprint.com/activate and complete the onscreen
instructions to activate your device.
䡲Call 1-888-211-4727 from any other phone to
contact Sprint Customer Service for assistance
with activation.
When you have finished, make a phone call to confirm
your activation.
To activate Data Services:
1. Press and hold to turn the phone on.
䡲If your phone activates automatically, you will see
a brief message and your phone will enter
standby mode. Proceed to step 4.
䡲If you do not see an activation message, please
proceed to step 2.
䡲If your device is locked, press and hold to
unlock your device.
2. Press and touch > Settings > General >
Update Data Profile. (There is no charge to use this
service during phone activation.)
3. Follow the onscreen prompts to update your profile
and activate your phone. A message is displayed
when the process is completed.
4. Your phone should return to the previous General
page. If this does not occur, press and hold
to power the phone off and repeat steps 2 - 4.
5. To confirm your activation, make a phone call.
Tip Do not press while the phone is being
activated. Pressing cancels the activation
process.
Note If you are having difficulty with activation, contact
Sprint Customer Service by dialing 1-888-211-4727
from any other phone.
Nerva.book Page 5 Tuesday, June 24, 2008 3:59 PM