186 Section 3C. Software Store and Entertainment

3. Can I access a clip wherever I am, as long as I have my
device?
As long as you are on the Sprint National Network,
you will have access to the audio and video clips.
4. Are the videos that I’m viewing “live” videos?
It depends on the content provider. Some of the
channels available through Sprint TV stream live
content. Others provide media on demand with
video and audio clips that are refreshed throughout
the day, but that are not “live.
5. After purchasing access to an Available Channel for a
monthly fee, do I receive any confirmation? That is, how do
I know it has been purchased?
The next time you access the channel, you bypass
the Preview/Purchase page and go directly to the
available content.
6. If I don’t subscribe to a Sprint Power Vision Plan, will I still be
able to view the multimedia clips?
Yes. For service access charges, please consult
your Sprint service plan or visit www.sprint.com.
7. What does it mean when the video pauses and I see the
word “loading” at the bottom of the screen?
This happens when the device is loading the data
necessary to play the clip. It typically occurs when
there is heavy traffic on the network.
8. How can I cancel service if I decide I don’t want it?
To cancel your Sprint TV service, visit
www.sprint.com and sign on to My Sprint Wireless with
your account number and password. From this
page, you have the ability to cancel the service or
any channels to which you subscribe.
9. If I put on my stereo headset and insert it into the device’s
headset jack, can I lock the device while I am playing an audio
(or video) clip without interrupting the clip?
Yes. When you insert your stereo headset into the
device’s headset jack, the device automatically
goes into “headset mode,” allowing you to close
the device and continue playing the clip. (Likewise,
if your device is in “headset mode,” a phone call
will not disconnect when you lock the device.)
Note Sprint TV Service does not work while roaming off of
the Sprint National Network or where service is
unavailable.
Nerva.book Page 186 Tuesday, June 24, 2008 3:59 PM