Symptom |
|
| Countermeasures |
| ||||
I've found that the DVR does not recognize as many | It takes time for the DVR to recognize multiple external HDDs. Try again | |||||||
disks as installed when I have connected multiple |
| in a moment and if the problem (of failure to recognize as many HDDs | ||||||
external HDDs to the DVR. |
| as connected) persists, it may occur due to a mechanical error of the |
| |||||
|
| HDD installed. Try again with a different HDD. |
| |||||
A message of “Need to reset date/time.” Is displayed | This message is displayed if there occurs a problem with the time |
| ||||||
on the screen. |
| setting of the internal clock or an error in the clock itself. |
| |||||
|
| Contact the retailer or the service center for more information. |
| |||||
The time bar is not displayed in Search mode. | The timeline can switch between normal and extension mode. |
| ||||||
|
| In extension mode, the time bar may not be displayed in the current |
| |||||
|
| timeline. Switch to normal mode or use the left or right button to |
| |||||
|
| navigate through the time bar. |
| |||||
The “NO HDD” icon and an error message are | Check the HDD for connection. If the problem persists in a normal |
| ||||||
displayed. |
| condition, contact the nearest service center to have the HDD checked | ||||||
|
| by the service personnel. |
| |||||
I have connected an external storage device (external | See the compatibility list of external storage devices to check if the |
| ||||||
SATA HDD) to the DVR but the DVR seems not to |
| connected device is supported by the DVR. |
| |||||
recognize it. |
| For the compatibility list, contact the retailer where you purchased the |
| |||||
|
| DVR. |
|
|
|
|
|
|
If I press the ESC key in full screen mode of the | Press the ALT+TAB keys to select ‘ACTIVE MOVIE’ and press the ESC |
| ||||||
WebViewer, the system does not switch to a normal |
| |||||||
| key again. The system will switch to a normal split mode. |
| ||||||
split mode. |
|
| ||||||
|
|
|
|
|
|
|
| |
I found it difficult to configure the network settings if | For more information, refer to the user manual. |
| ||||||
using the default search, backup and router settings. | If you want to check the basics of the product for a quick start, refer to | |||||||
|
| the quick start guide (backup, search). |
| |||||
I forgot the password. | Contact the DVR administrator for help. |
| ||||||
Backup data is just not played by the PC or DVR. | When you are backing up data, you have choices about the player |
| ||||||
|
| either: PC or DVR. Make your selection before proceeding. |
| |||||
| If you are using the PC to play the data, the format of the backup file |
| ||||||
|
| should be either AVI or SEC. |
| |||||
| If you are using the DVR for this purpose, formatting backup files should | |||||||
|
| be done by the DVR. |
| |||||
My player does not switch to Live mode while in | |
| @ |
|
|
|
|
|
playback. |
| Press the Stop [ | ] button on the remote control, or click the [ |
|
|
|
| ] |
| icon on the launcher to switch to Live mode. |
|
|
|
|
| ||
APPENDIX
English _101
