Personal Administration Settings

This menu allows you to set options that are rarely changed. Use these when you initially set up your mailbox. You probably will not need them after that.

1Setting your Password

From the Main Mailbox Menu press [#].

Press [1]. The current password will be played and you will have the chance to change it.

2Recording your Name

Use this option to record your name. Your recorded name is played in several different situations. It is important to record your name for proper operation of the SVMi-8 system.

From the Main Mailbox Menu press [#].

Press [2]. The current name will be played and you will have the chance to change it.

3Entering your Directory Name

Use this option to enter your Directory Name. Your Directory Name is used by callers to find you if they do not know your extension number.

From the Main Mailbox Menu press [#].

Press [3]. The current Directory Name will be played as a string of digits that are equal to your name spelled out on your telephone keypad. Follow the instructions to enter a new name. You will be prompted to enter your last name and then your first name.

This must be done in order for the directory feature to work correctly.

4Extended Prompting

Use this option to drastically reduce the number of prompts played in the sub- scriber interface (mailbox prompts). Change this setting only if you are very familiar with user operation of the SVMi-8.

Keyset User Features

The following options are available if you have a display keyset. They require setup by the System Administrator.

Message Waiting Lights

When a new message is left in your mailbox, the voice mail message light on your keyset will flash. Press this flashing key and follow the prompts to retrieve mes- sages. This key may be pressed at any time to call your voice mailbox.

Answer Machine Emulation

If you have an Answer Machine Emulation key programmed on your keyset, you can use it to monitor calls going to your voice mail, and optionally answer them. The operation of this feature is similar to screening a call on a home answering machine.

Your keyset must be set to Forward on No Answer to voice mail. After ringing your station the caller will be connected to your voice mail and hear your personal greet- ing before leaving a message. During this time you will be monitoring the connec- tion between the caller and your voice mailbox. At this time you will only be moni- toring the call; you cannot talk to the other party until you answer. You may pick up the call at any time or ignore it.

To activate this feature press the AME key. It will light and the feature is set. Press again to turn off. If this key is pressed while a station is ringing (during forward no answer), the feature will be turned on for the current call only.

While the caller is leaving a message or ringing you may:

Press [#] to immediately put the caller in your voice mailbox and monitor it.

Press [] to immediately disconnect your station. The caller continues to leave a message normally.

Pick up the handset and monitor privately.

Press ANS / RLS to answer the call (using the handset or speaker).

NOTE: If you do not want to hear your personal greeting during this process you can turn on AME BGM in MMC 110 at your keyset. This will play background music at your keyset instead of your personal greeting.

18

19

Page 13
Image 13
Samsung SVMi-8 Personal Administration Settings, Keyset User Features, Message Waiting Lights, Answer Machine Emulation

SVMi-8 specifications

The Samsung SVMi-8 is a state-of-the-art voicemail system renowned for its advanced features, flexibility, and user-friendly interface. Designed to meet the demands of small to medium-sized businesses, the SVMi-8 serves as a critical communications tool that enhances customer interaction and streamlines internal communication processes.

One of the standout features of the Samsung SVMi-8 is its digital answering capabilities. With support for up to eight simultaneous calls, this system ensures that no important message is missed, providing businesses with a reliable method to manage customer inquiries. The voicemail system offers message notification through various channels, including email and SMS, allowing users to stay informed wherever they are.

The SVMi-8 utilizes cutting-edge Voice over Internet Protocol (VoIP) technology, allowing for efficient and clear voice communication over the internet. This technology significantly reduces operational costs and improves communication quality, making it an ideal choice for modern businesses looking to optimize their communication infrastructure.

Another important characteristic of the SVMi-8 is its scalability. As a business grows, its communication needs evolve, and the SVMi-8 adapts effortlessly to these changes. The system can be expanded to accommodate additional voice mailboxes, making it suitable for dynamic work environments.

User interface has also been a focal point in the design of the SVMi-8. With intuitive dialing options and easy navigation through voice menus, employees can access their messages and manage settings without extensive training. This simplicity enhances productivity and ensures that staff can focus on their core responsibilities rather than grappling with complex systems.

In addition to its voicemail features, the SVMi-8 includes a range of advanced functionalities such as call forwarding, automated attendant services, and other time-saving options that assist businesses in providing exceptional customer service. Its integration capabilities with existing communication systems further enhances its value proposition, allowing businesses to maintain continuity with their current operations.

In summary, the Samsung SVMi-8 is a versatile and powerful voicemail solution that caters to the needs of modern businesses. With its robust feature set, seamless integration with VoIP technology, and user-friendly design, the SVMi-8 stands out as a vital component of efficient business communication strategies.