Troubleshooting

If the TV appears to have a problem, first review this list of possible problems and solutions. If none of the troubleshooting tips apply, visit www.samsung.com/support or contact Samsung Customer Service.

Screen

If there is a problem with the screen, run Picture Test (Support > Self Diagnosis > Picture Test) to diagnose the issue. If the test fails to identify a problem, there may be a problem with an external device or the signal strength.

There is something wrong with the TV.

Try this!

 

If you find that the colour on your Samsung television screen is not correct or the

 

black and white colours are off, run Self Diagnosis (Support > Self Diagnosis >

 

Picture Test).

Component

If the test results are negative, check the following:

Connections/Screen

Are the TV's video input connectors connected to the correct external device video

Colour

output connectors?

 

Check other connections as well. If the TV is connected to an external device via a

 

component cable, check that the Pb, Pr, and Y jacks are plugged into their proper

 

connectors.

 

 

 

If you find that the colours on your Samsung TV are correct but just a little too

 

dark or bright, try adjusting the following settings first.

Screen Brightness

Navigate to Picture and adjust Backlight/Cell Light(applicable models), Contrast,

 

Brightness, Sharpness, Colour, Tint (G/R) and other picture quality adjustment

 

settings.

 

 

Motion Plus / Blur (for

If you find that there is a blur or “ghost” shadow to the images on your television

screen, you might be able to correct the issue using Motion Plus (Picture > Picture

LED TV)

Options > Motion Plus).

 

 

 

 

If your Samsung TV appears to turn off by itself, try disabling some of the TV's

 

energy efficiency features. Check if Sleep Timer (System > Time > Sleep Timer)

 

has been enabled. Sleep Timer automatically turns off the TV to save energy after

 

a specified period of inactivity. If the Sleep Timer has not been enabled, see if No

Unwanted Powering

Signal Power Off (System > Eco Solution > No Signal Power Off) or Auto Power

Off

Off (System > Eco Solution > Auto Power Off) has been enabled.

 

If your PC is connected to the TV, check your PC power settings.

 

Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

When watching TV from an aerial or cable connection, the TV will turn off after

 

10~15 minutes if there is no signal.

 

 

 

When the TV is turned on, the remote control receiver flashes 5 times before the

 

screen turns on.

 

If you find that you are having problems powering on your Samsung television,

Problems Powering On

there are a number of things to check before calling the service department. If the

 

power cord is connected properly and the remote control is operating normally, the

 

problem might be with the aerial cable connection or the cable/satellite box not

 

being turned on. Check the aerial connection or turn on the cable/satellite box.

 

 

Unable to find a

Run Setup (System > Setup) or Auto Tuning (Broadcasting > Auto Tuning).

Channel

 

 

 

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Samsung UA46F6400ARXUM, UA40F6800ARXZN, UA40F6800ARXSK, UA40F5500ARXSK, UA50F5500ARXSK Troubleshooting Screen, Picture Test
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UA46F6400ARXXV, UA46F6800ARXUM, UA60H6300ARXEG, UA55F6400ARXMM, UA40F6400ARXUM specifications

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