Issues

 

Solutions and Explanations

No Picture, No Video

 

 

 

 

The TV won’t turn on.

 

• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

 

 

• Make sure the wall outlet is working.

 

 

• Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns

 

 

on, refer to “The remote control does not work” below.

 

 

 

The TV turns off automatically.

 

• Ensure the Sleep Timer is set to Off in the Setup menu (p. 20).

 

 

• If your PC is connected to the TV, check your PC power settings.

 

 

• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

 

• When watching TV from an antenna or cable connection, the TV will turn off after 10 ~ 15 minutes if

 

 

there is no signal.

 

 

 

There is no picture/Video.

 

• Check cable connections (remove and reconnect all cables connected to the TV and external

 

 

devices).

 

 

• Set your external devices’ (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the

 

 

connections to the TV input. For example, if an external device’s output is HDMI, it should be connect

 

 

to an HDMI input on the TV.

 

 

• Make sure your connected devices are powered on.

 

 

• Be sure to select the TV’s correct source by pressing the SOURCE button on the TV remote.

 

 

 

RF(Cable/Antenna) Connection

 

 

 

 

The TV is not receiving all channels.

 

• Make sure the Antenna cable is connected securely.

 

 

• Please try Plug & Play (Initial setup) to add available channels to the channel list. Go to MENU -

 

 

Setup - Plug & Play (Initial setup) and wait for all available channels to be stored (p. 7).

 

 

• Verify the Antenna is positioned correctly.

 

 

 

The picture is distorted: macro block error

 

• Compression of video contents may cause picture distortion, especially with fast moving pictures

small block, dots, pixelization

 

such as sports and action movies.

 

 

• A low signal can cause picture distortion. This is not a TV issue.

 

 

 

PC Connection

 

 

 

A “Mode Not Supported” message

 

• Set your PC’s output resolution and frequency so they match the resolutions supported by the TV (p.

appears.

 

24).

 

 

 

“PC” is always shown on the source list,

 

• This is normal; “PC” is always shown on the source list, regardless of whether a PC is connected.

even if a PC is not connected.

 

 

 

 

 

The video is OK but there is no audio.

 

• If you are using a HDMI connection, check the audio output setting on your PC.

 

 

 

Network Connection (Depending on Models)

 

 

 

 

Wireless network connection failed.

 

• Samsung Wireless USB dongle is required to use a wireless network.

 

 

• Make sure the Network Connection is set to Wireless (p. 27).

 

 

• Make sure the TV is be connected to a wireless IP sharer (router).

 

 

 

05 Other Information

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Samsung UE32C6510UWXRU, UE37C6540SWXRU, UE40C6540SWXRU, UE40C6510UWXRU, UE32C6540SWXRU manual Other Information English
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UE37C6540SWXRU, UE46C6540SWXRU, UE32C6510UWXRU, UE40C6540SWXRU, UE32C6540SWXRU specifications

The Samsung UE40C5000QWXBT, UE32C5000QWXUA, UE40C5100QWXRU, UE40C6540SWXRU, and UE46C5000QWXRU are part of Samsung’s C Series LED TV line, celebrated for delivering high-quality visuals and innovative technology. Each model, while differing in size and specific features, showcases key attributes that enhance the viewing experience.

The UE40C5000QWXBT features a 40-inch screen and employs Full HD 1080p resolution, ensuring crisp, clear images with vibrant colors. It uses Samsung's Wide Color Enhancer technology, which expands the color palette for a more lifelike display. This model also integrates eco-friendly features, consuming less power without compromising performance.

The UE32C5000QWXUA, with its 32-inch screen, is perfect for smaller spaces while still providing quality viewing with its HD resolution. This model incorporates Samsung’s Automatic Light Sensor, which adjusts the brightness of the display based on the ambient light, further enhancing user comfort and energy efficiency.

Next in the series, the UE40C5100QWXRU retains the 40-inch screen size but can improve upon the previous models with a slightly upgraded picture quality. This television features enhanced audio capabilities, particularly through its SRS TheaterSound technology, which offers a virtual surround sound experience, making it ideal for movie nights and immersive viewing experiences.

Meanwhile, the UE40C6540SWXRU is equipped with Samsung's Smart TV technology. With an emphasis on connectivity, this model enables users to access a wide variety of online streaming services and applications, providing a complete home entertainment experience. The built-in Wi-Fi allows for seamless internet browsing and compatibility with various devices.

Finally, the UE46C5000QWXRU offers a larger 46-inch display while retaining the same high-end features found in the C5000 series. This model excels in providing a wider viewing angle, which makes it perfect for family gatherings or group viewings. It also emphasizes user-friendly navigation through its intuitive menu design.

Collectively, these models reflect Samsung's commitment to quality, performance, and innovation in home entertainment solutions, making them excellent choices for diverse viewing needs and preferences. With their combination of advanced technologies, energy efficiency, and connectivity options, Samsung's C series TVs continue to be a favorite among consumers seeking high-definition television experiences.
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