Issues

Solutions and Explanations

 

 

The Broadcasting menu is

•• The Broadcasting menu is only available when the TV source is selected.

grey out (unavailable).

 

 

 

Your settings are lost after 5

•• If the TV is in the Store Demo mode, it will reset audio and picture settings every 5 minutes. If

minutes or every time the TV is

you want to change the settings from Store Demo mode to Home Use, press the SOURCE

turned off.

button to select TV mode, and go to MENU → Support → Use Mode.

 

 

 

•• Check the cable connections and reconnect them.

You have intermittent loss of

•• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables

audio or video.

are flexible enough for long term use. If mounting the TV to the wall, we recommend using cables

 

 

with 90 degree connectors.

 

 

You see small particles when

 

you look closely at the edge of

•• This is part of the product’s design and is not a defect.

the frame of the TV.

 

 

 

The PIP menu is not available.

•• PIP functionality is only available when you are using the HDMI source.

 

 

You turned the TV off 45

•• It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade firmware

minutes ago, and it turned on

downloaded whilst your watching TV.

again.

 

 

 

The message “Scrambled

•• If you are using a CAM CARD (CI/CI+), check that it is installed into the common interface slot.

Signal” or “Weak or No

•• If there is still a problem, pull the CAM CARD out of the TV and insert it into the slot again.

Signal” appears.

 

 

There are recurrent picture/

•• Check and change the signal/source.

sound issues.

 

 

 

A reaction may occur between

 

the rubber cushion pads on the

•• To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture.

base stand and the top finish

 

of some furniture.

 

 

 

The message “This file may

•• This may appear because of high bit rate of content. Content generally will play but could

not be playable properly.”

experience some playability issue.

appears.

 

 

 

✎✎ You can keep your TV in optimum operating condition by upgrading to the latest firmware (www.samsung.com → support) by USB.

✎✎ This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

Recommendation - EU Only

•• Hereby, Samsung Electronics, declares that this LED TV is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

•• This equipment may be operated in all EU countries.

•• The official Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.

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