¿Qué es la asistencia a distancia?

El servicio de asistencia a distancia de Samsung le ofrece ayuda individual por parte de un técnico de Samsung que a distancia puede:

•• Hacer un diagnóstico del televisor

•• Ajustar la configuración del televisor

•• Recuperar la configuración de fábrica del televisor

•• Instalar las actualizaciones de firmware recomendadas

¿Cómo funciona la asistencia técnica a distancia?

Recibir el servicio de asistencia técnica a distancia de Samsung para el televisor es sencillo:

1.Llame al Centro de Atención al Cliente de Samsung y solicite asistencia a distancia.

2.Abra el menú de su televisor y vaya a la sección Asistencia.

3.Seleccione Control remoto y después lea y acepte el acuerdo de servicio. Cuando aparezca la ventana del PIN, proporcione el número PIN al agente.

4.El agente accederá a su televisor.

Sensor económico y brillo de la pantalla

El sensor económico ajusta automáticamente el brillo del televisor. Esta función mide la iluminación de la sala y optimiza el brillo del televisor automáticamente para reducir el consumo de energía. Si desea desactivarlo, vaya a > Config. > General > Solución económica > Detección de luz ambiental.

•• Si la pantalla está demasiado oscura mientras ve la televisión en un entorno oscuro, puede deberse a la función Detección de luz ambiental.

•• No bloquee el sensor con ningún objeto. Podría reducir el brillo de la imagen.

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Samsung UE65LS003AUXXU, UE65LS003AUXZG manual ¿Qué es la asistencia a distancia?, Sensor económico y brillo de la pantalla

UE65LS003AUXXH, UE55LS003AUXXH, UE65LS003AUXZG, UE55LS003AUXSQ, UE55LS003AUXXU specifications

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