Troubleshooting
If the TV seems to have a problem, first review this list of possible problems and solution. Also review the Troubleshooting Section in the
Issues | Solutions and Explanations | |
Flickering and Dimming | If your Samsung Television is flickering or dimming sporadically, you may | |
| need to disable some of its energy efficient features such as the Eco | |
| Sensor or the Energy Saving feature. Follow the steps below with your | |
| remote to turn these features off or on. | |
| •• | Energy Saving: User Menu → System → Eco Solution → Energy |
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| Saving |
| •• | Eco Sensor: User Menu → System → Eco Solution → Eco Sensor |
Component Connections / | If you find that the color on your Samsung television’s screen is not | |
Screen Color | correct or black and white, first run a Self Diagnosis on the TV to make | |
| sure there are no device issues. | |
| •• | Self Diagnosis: User Menu → Support → Self Diagnosis → |
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| Picture Test |
| If the problem does not appear in the Picture test, make sure: | |
| •• Your connections are all consistent. For example, if you’ve used the | |
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| AV In jack on your TV, make sure you have used the AV Out jack on |
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| your video source. |
| •• You have connected your devices to the correct jacks. For example, if | |
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| you use the Component jacks, labeled Pb, Pr, and Y, to connect your |
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| TV and video source, make sure you have connected the blue Pb jack |
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| on the video source to the blue Pb jack on the TV, and the yellow Y |
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| jack on the source to the yellow Y jack on the TV. |
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Screen Brightness | If you find that the colors on your Samsung TV are correct but just a little | |
| too dark or bright, try adjusting the following settings in the Picture menu | |
| option of the Main menu: | |
| •• | Backlight, Contrast, Brightness, Sharpness, Color, Tint (G/R) and |
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| so on. |
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Blur | If you find that there is a blur or “ghostlike” appearance to the images on | |
| your television’s screen, you might be able to correct the blurring using | |
| Auto Motion Plus. | |
| •• | Auto Motion Plus: User Menu → Picture → Picture Options → |
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| Auto Motion Plus |
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