Problem

Solution

No Picture, No Video

 

 

 

TV won’t turn on.

● Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

● Make sure the wall outlet is working.

 

● Try pressing the POWER button on the TV to make sure the remote is working

 

properly. If the TV turns on, it may be caused by Remote Control. To fix the Remote

 

problem, refer to ‘Remote control does not work’ below.

TV turns off automatically.

● Check if the Sleep Timer is set to On in the Setup menu.

 

● If connected the TV to your PC, check your PC power settings.

 

● Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

● If there is no signal for about 10 ~ 15 minutes with Antenna/Cable connection, the TV

 

will turn off.

No picture/Video.

● Check cable connections. (remove and reconnect all cables of TV and external

 

devices)

 

● Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video output to match the

 

connections to the TV input. For example, external device’s output : HDMI, TV’s input

 

: HDMI

 

● Make sure your connected device is powered on.

 

● Make sure to select the TV’s correct source by pressing the SOURCE button on the

 

remote control.

 

● Reboot the connected device by reconnecting the device’s power cable.

 

 

RF(Cable/Antenna) Connection

 

Cannot receive all channels.

● Make sure coaxial cable is connected securely.

 

● Please try Auto Program to add available channels to the channel list. Go to MENU

 

- Channel - Auto program then select Auto and make sure correct Cable TV signal

 

type is set in the menu. There are 3 options. (STD, HRC and IRC)

 

● Verify Antenna is positioned correctly.

No Caption on digital channels.

● Check Caption Setup menu. Try changing Caption Mode Service 1 to CC1.

 

● Some channels may not have caption data.

Picture is distorted: macroblock,

● Compression of video contents may cause picture distortion especially on fast moving

small block, dots, pixelization.

pictures such as sports and action movies.

 

● Low signal level can cause picture distortion. This is not a TV problem.

 

 

PC Connection

 

‘Not Supported Mode’ message.

● Set your PC’s output resolution so it matches the resolutions supported by the TV.

 

 

PC is always shown on source list

● This is normal; PC is always shown on the source list even though a PC is not

even if not connected.

connected.

 

 

Video is OK but there is no audio

● Check the audio output setting on your PC.

with HDMI connection.

 

 

 

Network Connection

 

Wireless network connection

● Samsung Wireless USB dongle is required to use wireless network.

failure.

● Make sure Network Connection is set to Wireless.

 

 

● TV must be connected to a wireless IP sharer (Router).

Software Upgrade over the

● Try network test in Setup menu.

network fails.

● If you have latest SW version, SW upgrade will not proceed.

 

 

 

English - 83

[8500-NA]BN68-02322C-Eng.indb 83

2009-07-28 �� 11:23:55

Page 85
Image 85
Samsung UN55B8500 TV won’t turn on, Make sure the wall outlet is working, Will turn off, Even if not connected Connected

UN55B8500 specifications

The Samsung UN55B8500 is a premium LED television that offers a sophisticated combination of cutting-edge technology and stunning design. With a 55-inch screen, this model emphasizes a sleek aesthetic while delivering exceptional picture quality and performance.

One of the key features of the UN55B8500 is its use of Samsung's acclaimed Ultra Clear Panel technology. This technology minimizes reflections and enhances color accuracy, ensuring that viewers enjoy crystal-clear images from any angle. The Full HD 1080p resolution provides vibrant visuals, while the Wide Color Enhancer Plus expands the color range and improves overall picture quality.

Another highlight of the UN55B8500 is its 240Hz Clear Motion Rate, which significantly reduces motion blur, providing smooth visuals during fast-paced action scenes, such as sports or action movies. This feature helps deliver an immersive viewing experience, making it ideal for both gaming enthusiasts and film aficionados.

The UN55B8500 is equipped with Samsung's Smart TV platform, which offers an extensive range of apps and streaming services. Users can access popular platforms like Netflix, Hulu, and YouTube, turning the television into a versatile entertainment hub. The Smart Hub interface is user-friendly, allowing quick navigation between apps, live TV, and other content.

In terms of connectivity, the UN55B8500 features multiple HDMI ports, USB connections, and built-in Wi-Fi, making it easy to connect various devices such as gaming consoles, Blu-ray players, and external storage. The television also supports DLNA, enabling viewers to share content from their smartphones or tablets directly to the screen.

Sound quality is another strong point of the UN55B8500, featuring Dolby Digital Plus technology that enhances the audio experience without the need for an external sound system. The built-in speakers deliver clear sound, complementing the impressive visuals.

Additionally, the UN55B8500 incorporates eco-friendly features, such as Energy Star certification, making it a more environmentally conscious choice while still delivering high-end performance.

In conclusion, the Samsung UN55B8500 is a remarkable television that combines stunning picture quality, innovative technology, and a wealth of smart features. With its stylish design and advanced functionalities, it stands out as a fantastic choice for anyone looking to upgrade their home entertainment experience.