Problem

Solution

Others

 

 

Purple/green rolling horizontal

Remove the left and right audio connections from the set-top-box. If the buzzing stops,

bars and buzzing noise from the

 

this indicates that the set-top-box has a grounding issue. Replace the Component

TV speakers with Component

 

video cables with an HDMI connection.

cable connection.

 

 

Picture is not shown in full screen.

● Black bars on each side will be shown on HD channels when displaying upscaled SD

 

 

(4:3) contents.

 

● Black bars on Top & Bottom will be shown on movies that have aspect ratios different

 

 

from your TV.

 

● Adjust picture size option on your external device or TV to full screen.

 

 

 

Remote control does not work.

Replace the remote control batteries with correct polarity (+/–).

 

● Clean the transmission window located on the top of the remote.

 

● Try pointing the remote directly at the TV from 5~6 feet away.

 

 

 

Can not control TV power or

Program the Cable/Sat remote control to operate the TV. Refer to Cable/Sat user

volume with Cable/Sat box

 

manual for SAMSUNG TV code.

remote control.

 

 

‘Not Supported Mode’ message.

Check the supported resolution of the TV and adjust the external device’s output

 

 

resolution accordingly. Refer to resolution settings in this manual.

Caption on TV menu is greyed

Caption can not be selected in the TV menu when connected via HDMI or Component.

out.

Caption must be activated on the external device.

 

Can not turn off the Light

Adjust the Light effect option in the setup menu. Options are : Off, In Standby,

Effect on the front bezel (Below

 

Watching TV and Always.

SAMSUNG Logo).

Light Effect is not available on all models.

 

Plastic smell from TV.

This smell is normal and will dissipate over time.

 

 

 

TV Signal Strength is

This function is only available with digital channels with an Antenna (RF/Coax)

unavailable in the Self Diagnostic

 

connection (Air or Cable).

Test menu.

 

 

TV is tilted to right or left side.

Remove the stand base from TV and reassemble.

 

 

 

Can not assemble stand base.

Make sure TV is placed on flat surface. If can not remove screws from TV, please use

 

 

magnetized screw driver.

Channel menu is grey out

Channel menu is only available when TV source is selected (Antenna or Cable).

(unavailable).

 

 

 

 

 

Your settings are lost after 30

If TV is in the Store Demo mode, it will reset audio and picture settings every 30

minutes or every time TV is

 

minutes. Please change from Store Demo mode to Home Use mode in the Plug &

turned off.

 

Play procedure. Press the SOURCE button to select TV mode, go to MENU Setup

 

 

Plug & Play ENTERE.

Intermittent loss of audio or

Check cable connections and reconnect.

video.

Can be caused by using overly rigid or thick cables. Make sure the cables are flexible

 

 

enough for long term use. If wall mounting, we recommend using cables with 90

 

 

degree connectors.

You may see small particles if you

This is part of the product’s design and is not a defect.

look closely at the edge of the

 

 

bezel surrounding the TV screen.

 

 

NThis TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

English - 84

[8500-NA]BN68-02322C-Eng.indb 84

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Samsung UN55B8500 user manual Watching TV and Always, TV Signal Strength is, → Plug & Play → Entere

UN55B8500 specifications

The Samsung UN55B8500 is a premium LED television that offers a sophisticated combination of cutting-edge technology and stunning design. With a 55-inch screen, this model emphasizes a sleek aesthetic while delivering exceptional picture quality and performance.

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In conclusion, the Samsung UN55B8500 is a remarkable television that combines stunning picture quality, innovative technology, and a wealth of smart features. With its stylish design and advanced functionalities, it stands out as a fantastic choice for anyone looking to upgrade their home entertainment experience.