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Samsung UN60F8000BF, UN75F8000BF, UN65F8000BF manual What is Remote Support?, How Does it Work?

Models: PN60F8500AFXZA PN64F8500AFXZA PN64F8500AF UN60F8000BF PN60F8500AF UN55F8000BF PN51F8500AF UN65F8000BF UN75F8000BF

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What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely.

●● Diagnose your TV

●● Adjust the TV settings for you

●● Perform a factory reset your TV

●● Install recommended firmware updates

How Does it Work?

Having a Samsung Tech remotely service your TV is really pretty simple

Call Samsung Contact Center and

ask for remote support.

Open the menu on your TV and go to the Support section.

Select Remote Management and

Provide the Pin# to the agent.

The agent will then access your TV.

That's it!

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Samsung UN60F8000BF, UN75F8000BF, UN65F8000BF, UN55F8000BF, PN64F8500AF manual What is Remote Support?, How Does it Work?

Contents

Manual Contents Controlling the TV TV Viewing Smart TV Features Movies & TV Shows Other Information Scrolling a Using the Top IconsOpen the Support menu and choose e-Manual Troubleshooting Viewing the e-Manual Searching Pages Jumping to a Menu ItemUpdating the e-Manual Searching the Index For the UHD F9000 and S9 series models Antenna ConnectionFor the LED 7450/7500, 8000 and PDP 8500 series models Hdmi Video Device Connections Hdmi Connection For the UHD F9000 and S9 series models For the LED 7450/7500 series models Component Connection For the LED 8000 and PDP 8500 series models For the UHD F9000 and S9 series models AV Connection AV in 2 is supported in LED 8000 Series only For the UHD F9000 and S9 series models Digital Audio Optical Connection Audio Device Connections For the LED 7450/7500, 8000 and PDP 8500 series models For the LED 7450/7500, 8000 series models Audio Output Connection ARC Audio Return Channel For the UHD F9000 and S9 series models For the LED 7450/7500, 8000 and PDP 8500 series models Computer ConnectionHdmi Connection For the UHD F9000 and S9 series models HDMI-to-DVI Connection For the UHD F9000 and S9 series models Smartphone Connection For the UHD F9000 and S9 series models Switching Between Video Sources Broadcasting ProgrammingAuto Program Remove Scrambled Channels Screen Menu Broadcasting Edit Channel Try Now Try Now Channel ManagementRemove Channels Screen Menu Broadcasting Program Rating Lock Restore Removed ChannelsBlocking Programs Using the TV Rating Program Rating Lock Blocking Based on Canadian English Rating Blocking based on Movie Rating Mpaa Watching Blocked / Restricted Programs Rename Analog ChannelsBlocking Based on Canadian French Rating Blocking Based on Downloadable U.S. Rating Screen Menu Broadcasting Edit Favorites Try Now Favorite ChannelsAdd Favorite Channels Remove Favorite Channels Copy a Favorite Channels List Rearrange the Favorite Channels ListRename a Favorite Channel List Wired Network Network Configuration For the UHD F9000 and S9 series models Network Security Protocols Wireless NetworkWireless Network Precautions Screen Menu Network Network Settings Try Now Wired Network SetupAutomatic Wired Network Setup Manual Wired Network Setup IP Settings Network Settings Unable to connect to the network Try Now Failed Wired ConnectionIP auto setting failed Try Now No network cable found Try Now Try Now Screen Menu Network Network Settings Wireless Network SetupAutomatic Wireless Network Setup Wireless network AP0000 AP0001 Add Network Manual Wireless Network Setup Using the WPS Button Unable to connect to a wireless router Try Now Try Now Failed Wireless Connection Dynamic versus Static IP Addresses Screen Menu Network Network Status Try Now Checking the Network StatusMobile Device Connection Rename the TV Wi-Fi DirectAllShare Settings Inserting the Batteries AAA X Connecting to the TVSmart Touch Control Reconnecting the Smart Touch Control Battery Low Alarm For U.S.A. and Canada For the other countries Buttons and Descriptions Source Special Functions Pressing Using the touch padDragging Pressing and Holding Flicking Scrolling Left/Right Pressing and DraggingScrolling Up/Down Numerical Input Guide Adjusting the Touch padChanging Channels by Entering Numbers Searching Show Status and Notification BannerRecommended History Virtual Remote Control Device Manager Universal Remote SetupConnecting the IR Extender Registered External Device Management Using the Universal Remote ControlAdd the External Device Additional Features Entering Text using the Onscreen KeypadEntering Text using the Qwerty Keypad TV Camera Use PrecautionsSmart Interaction Face Recognition Voice Recognition Motion Control Voice Recognition Screen Menu Smart Features Voice Recognition Try NowVoice Recognition Operating Environment Voice Recognition Tutorial Voice Recognition Environment TestEnabling Voice Recognition Basic Voice Recognition Use Voice Recognition SettingsScreen Menu Smart Features Voice Recognition Deactivating Voice Recognition Interactive Voice Recognition CommandsQuick Changes using Channel Names Motion Control Screen Menu Smart Features Motion Control Try NowMotion Control Motion Control Activation Motion Control Environment TestMotion Control Tutorial Motion Control Options Using the Basic Motion ControlsScreen Menu Smart Features Motion Control Screen Composition while Viewing TV Motion Control Screen Smart Hub Screen Composition Retrieving Icons on the Screen Face Recognition Face Registration Face Recognition Login Keyboard Use Using Peripheral DevicesScreen Menu System Device Manager Keyboard Settings Try Now Keyboard Connection Mouse Use Screen Menu System Device Manager Mouse Settings Try NowMouse Connection Screen Menu Broadcasting Antenna Try Now Change the Broadcast SignalTV Viewing Program Info Guide Change the Channel List Change the Broadcast SignalChannel List Genre Screen Menu Broadcasting Schedule Manager Try Now Schedule ViewingDigital Channel Schedule Viewing Guide Cancel a Schedule ViewingAnalog Channel Schedule Viewing Edit Schedule List 3D TV Tips Restrictions Screen Menu Picture 3D 3D Mode Try Now Activating 3D Mode Setting 3D Effects Picture PIP Fine Tune Channel SettingsScreen Menu Broadcasting Channel Settings Fine Tune Try Now Analog Screen Calibration Screen Menu Broadcasting Audio Options Try Now Broadcast Audio OptionsDigital Broadcast Audio Options Analog Broadcast Audio Options Show Subtitles Sports ModeSubtitles Subtitle Display Options Screen Menu Broadcasting Caption Caption Mode Try NowSubtitle Options Screen Menu Picture Picture Mode Try Now Basic Picture SettingsChanging the Picture Mode Picture Quality Screen Menu Picture Picture Size Picture Size Try Now Picture Size Picture Off Reset Image SettingsScreen Position Advanced Settings Gamma Color SpaceWhite Balance 10p White Balance Color Tone Digital Clean ViewPicture Options Screen Menu Picture Picture Options Try Now Black optimizer Film ModeMotion Judder Canceller Hdmi Black Level Sound Basic Sound SettingsChanging the Sound Mode Screen Menu Sound Sound Mode Try Now Resetting the Sound Adjusting the Sound SettingsAuto Volume TV Installation Type Managing Custom Sounds Sound CustomizerCreating a Custom Sound Modifying Sound Profiles 3D Audio Speaker Settings Samsung Audio Device Connection Speaker SelectDigital Audio Output System Clock and TimerSetting the Time Manual Sleep TimerScreen Menu System Time Sleep Timer Try Now Auto Screen Menu System Time Off Timer Try Now On TimerOff Timer Screen Menu System Time On Timer Try Now Eco Solution Screen Protection and Maintenance Auto Protection Time Screen Burn ProtectionPixel Shift Side Gray Auto Protection TimeScrolling Screen Menu System Change PIN Try Now PasswordChange Password Changing the Menu Language Additional FeaturesGame Mode Precautions and Restrictions Panel Locking BD WiseMenu Transparency Sound Feedback DivX Video On Demand Booting LogoLight Effect Agreements Required to Use Smart Hub Screen Menu Smart Features Open Smart Hub Try NowScreen Menu Smart Features Terms & Policy Try Now Smart Hub Terms and Conditions, Privacy Policy Screen Menu Smart Features Samsung AccountSamsung Account Creating a Samsung Account Managing Accounts Screen Menu Smart Features Samsung Account LogLogging Linking a Samsung Account to Other Accounts Searching Resetting Smart HubSetting Search Scope Screen Menu Smart Features Smart Hub Reset Status and Notification Voice Recognition & Motion Control ConfigurationSamsung Account Configuration Network Configuration Social Social SettingsConnecting a Service to a Samsung Account Screen Menu Smart Features Social Settings Try Now Filters Watching VideosFriend Profile Select a friend to call Apps Precautions Samsung Apps Installing Standard ApplicationsInstalling Applications Launching an Application Edit My Apps Apps Management Managing Application Folders Application UpdateSetting up the Application Auto Update Deleting Applications Creating a Profile FitnessKids Social Networks Linking Service AccountsWebBrowser Channel-Bound Apps Apps SettingsPush Notification Settings Auto Ticker On TV On TV Settings Program Recommendations by Time Watching an On-Air Recommended ProgramScheduled Recommended Program Info Activating the Guide Movies & TV Shows Parental Control Screen Menu Smart Features VOD Rating LockBuying Movies Playing Movies Restrictions Photos, Videos & Music USB Device Removal Supported File FormatsUSB Device Connection Clearing the Recent Playlist Playing all the Content on a Storage DeviceUsing Networked External Storage Devices Exporting Contents Opening a Different File Changing the view modeVideos Playlist Creation Additional Video Playback Settings Music Scanning Additional Music Playback SettingsMusic Slide Show Slide Show SettingsPhotos Mini Player Additional Photo Playback SettingsBackground Music Anynet+ HDMI-CEC Screen Menu System Anynet+ HDMI-CEC Try Now Anynet+ HDMI-CEC SetupUsing the Anynet+ HDMI-CEC Switching between Anynet+ Devices Anynet+ HDMI-CEC Device Menu ARC MHL Sharing Mobile Device Screens on the TV Mobile Device Connection Screen Menu Network AllShare Settings Screen MirroringScreen Mirroring Screen Menu Support Remote Management Try Now SupportRemote Management Support How Does it Work? What is Remote Support? Picture Test ManualSelf Diagnosis Voice & Motion Control Environment Check Signal InformationReset Sound Test Updating the Software Update nowManual Update Auto Update Screen Menu Support Contact Samsung Try Now Usage ModeScreen Menu Support Use Mode Try Now Support Info Kensington Security Lock Display Resolution Vesa DMT Picture Size and Input Signal 3D Format Frame Packing Supported 3D Resolutions3D Format L/R, T/B Computer via Hdmi ComponentDigital Channel Videos/Photos Subtitle and Media Contents file formats, and Codec Supported music file formats Supported image resolutions Other Restrictions Video Codec Audio Decoders Video Decoders Viewing guidelines 3D PrecautionsPage Safety Precautions Recommendation Recommendation DisclaimerRecommendation with Voice Interaction Open Source License Notice Licenses Picture Test Screen Channel Navigate to Sound and set Speaker Select to TV Speaker Sound Networking Antenna Air/Cable ConnectionPC Connection Information option is Miscellaneous Broadcasting is grayed Anynet+ HDMI-CEC Self Diagnosis Reset Reset the Personal Info and TV settings Web Browser 1111 2222