Manuals / Samsung / TV and Video / Flat Panel Television

Samsung UN55F6300, UN75F8000XZA, UN65F8000XZA, UN60F8000XZA manual Other Information, Troubleshooting

Models: UN46F8000XZA UN60F8000 UN55F8000XZA UN55F6300XZA UN75F8000 UN65F8000XZA UN55F6300 UN75F8000XZA UN65F8000 UN60F8000XZA UN46F8000

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Other Information

Support

147 Remote Management

148What is Remote Support?

148How Does it Work?

149 e-Manual

149 Self Diagnosis

149Picture Test

150Sound Test

150Voice & Motion Control Environment Check

150Signal Information

150Reset

151 Updating the Software

151Update now

151Manual Update

151Auto Update

152 Usage Mode

152 Support Info

Kensington Security Lock

Display Resolution

153IBM

153MAC

154VESA DMT

Picture Size and Input Signal

Supported 3D Resolutions

156 HDMI

156 3D Format: L/R, T/B

156 3D Format: Frame Packing

157Component

157Digital Channel

157Videos/Photos

157Computer via HDMI

Subtitle and Media Contents file formats, and Codec

158 Subtitle

158External

158Internal

159Supported image resolutions

159Supported music file formats

160Video Codec

160Other Restrictions

161Video Decoders

161Audio Decoders

3D Precautions

162Viewing guidelines

163CAUTION!

164SAFETY PRECAUTIONS

S-Recommendation Disclaimer

165S Recommendation with Voice Interaction

165S Recommendation

Licenses

Troubleshooting

Screen

Sound

3D TV

Antenna (Air/Cable) Connection

PC Connection

Networking

Miscellaneous

Anynet+ (HDMI-CEC)

Apps

Photos, Videos & Music

Reset the Personal Info and TV settings Web Browser

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Samsung UN75F8000XZA, UN65F8000XZA, UN60F8000XZA, UN55F6300XZA, UN55F8000XZA manual Other Information, Troubleshooting

Contents

Model Serial No E-MANUALGetting Started e-Manual GuideContents Controlling the TV TV Viewing TV SettingsSMART TV Features Videos On TVMovies & TV Shows Photos, Videos & MusicOther Information TroubleshootingScrolling a Page Using the Top IconsOpen the Support menu and choose e-Manual Troubleshooting Viewing the e-ManualSearching Pages Jumping to a Menu ItemUpdating the e-Manual Searching the IndexFor the LED 7450/7500, 8000 and PDP 8500 series models Antenna ConnectionFor the LED 9000 and UHD S9 series models Video Device Connections For the LED 7450/7500, 8000 and PDP 8500 series models HDMI ConnectionFor the LED 9000 and UHD S9 series models For the LED 7450/7500 series models Component ConnectionFor the LED 8000 and PDP 8500 series models For the LED 9000 and UHD S9 series models For the LED 7450/7500 series models AV ConnectionAV IN 2 is supported in LED 8000 Series only For the LED 8000 and PDP 8500 series modelsFor the LED 9000 and UHD S9 series models Digital Audio Optical Connection Audio Device ConnectionsFor the LED 7450/7500, 8000 and PDP 8500 series models Refer to the diagram and connect the optical cable to the TVs digital audio output connector and the devices digital audio input connectorFor the LED 9000 and UHD S9 series models For the LED 7450/7500, 8000 series models Audio Output ConnectionFor the LED 9000 and UHD S9 series models For the LED 7450/7500, 8000 and PDP 8500 series models ARC Audio Return ChannelFor the LED 9000 and UHD S9 series models This TV supports 3D and ARC Audio Return Channel functions via an HDMI cable. ARC enables digital sound to be output using just an HDMI cable. However, ARC is only available through the HDMI ARC port and only when the One Connect is connected to an ARC-enabled AV receiver. Connect the HDMI cable to the One Connect HDMI ARC connector and the devices HDMI output connectorHDMI Connection Computer ConnectionFor the LED 7450/7500, 8000 and PDP 8500 series models For the LED 9000 and UHD S9 series models For the LED 7450/7500, 8000 and PDP 8500 series models HDMI-to-DVI ConnectionThe displayed image may differ depending on the model For the LED 9000 and UHD S9 series modelsFor the LED 7450/7500, 8000 and PDP 8500 series models Smartphone ConnectionFor the LED 9000 and UHD S9 series models Switching Between Video Sources Broadcasting ProgrammingAuto Program Remove Scrambled ChannelsBroadcasting Channel ManagementRemove Channels Screen Menu Broadcasting Edit Channel Try Now Try NowScreen Menu Broadcasting Program Rating Lock Restore Removed ChannelsBlocking Programs Using the TV Rating Program Rating LockBlocking Based on Canadian English Rating Blocking based on Movie Rating MPAAFrom the MPAA Watching Blocked / Restricted Programs Rename Analog ChannelsBlocking Based on Canadian French Rating Blocking Based on Downloadable U.S. RatingScreen Menu Broadcasting Edit Favorites Try Now Favorite ChannelsAdd Favorite Channels Remove Favorite ChannelsRename a Favorite Channel List Rearrange the Favorite Channels ListCopy a Favorite Channels List Wired Network Network ConfigurationFor the LED 7450/7500, 8000 and PDP 8500 series models ① IP Router + ② External Modem Wall-mounted LAN Outlet For the LED 9000 and UHD S9 series modelsWireless Network Precautions Wireless NetworkNetwork Security Protocols Screen Menu Network Network Settings Try Now Wired Network SetupAutomatic Wired Network Setup Manual Wired Network SetupNetwork Settings 111 Set Network type to Wired and then select ConnectNetwork Settings IP Settings222 333 Failed Wired ConnectionIP auto setting failed Try Now Network setup complete, but unable to connect to the Internet Try NowNetwork Wireless Network SetupAutomatic Wireless Network Setup Screen Menu Network Network SettingsWireless Manual Wireless Network SetupNetwork Settings Network SettingsIP Settings Using the WPS Button222 333 222 333 Failed Wireless ConnectionUnable to connect to a wireless router Try Now Try Now IP auto setting failed Try NowConnected to a local network, but not to the Internet Try Now Dynamic versus Static IP AddressesNetwork setup complete, but unable to connect to the Internet Try Now 111 222 333Network Checking the Network StatusMobile Device Connection Screen Menu Network Network Status Try NowScreen Menu Network AllShare Settings Wi-Fi DirectAllShare Settings Screen Menu Network Wi-Fi Direct Try Now222 333 Connecting to the TVSmart Touch Control Inserting the Batteries AAA XReconnecting the Smart Touch Control Battery Low AlarmFor U.S.A. and Canada For the other countries Buttons and DescriptionsMORE SOURCEVOICE MUTEMORE Special FunctionsTouch pad RETURNDragging Using the touch padPressing Pressing and Holding FlickingScrolling Up/Down Pressing and DraggingScrolling Left/Right Changing Channels by Entering Numbers Adjusting the Touch padNumerical Input Guide History Screen Menu Smart Features Remove viewing history HistoryShow Status and Notification Banner RecommendedUsing the Playback Control Panel Virtual Remote ControlChanging the Virtual Remote Control Panel Using the Number PanelDevice Manager Universal Remote SetupConnecting the IR Extender Screen Menu System Device Manager Universal Remote Setup Try NowFor the LED 9000 and UHD S9 series models Using the Universal Remote ControlAdd the External Device Registered External Device ManagementEntering Text using the QWERTY Keypad Entering Text using the Onscreen KeypadAdditional Features TV Camera Use PrecautionsSMART Interaction Face RecognitionVoice Recognition Motion ControlVoice Recognition Screen Menu Smart Features Voice Recognition Try NowVoice Recognition Operating EnvironmentEnabling Voice Recognition Voice Recognition Environment TestVoice Recognition Tutorial Select Item Say Select Voice Recognition SettingsScreen Menu Smart Features Voice Recognition Basic Voice Recognition UseQuick Changes using Channel Names Interactive Voice Recognition CommandsDeactivating Voice Recognition Operating Environment Screen Menu Smart Features Motion Control Try NowMotion Control Motion ControlMotion Control Tutorial Screen Menu Smart Features Motion Control Motion Control TutorialScreen Menu Smart Features Motion Control Motion Control Try Now Motion Control Environment TestScreen Menu Smart Features Motion Control Using the Basic Motion ControlsMotion Control Options The Screen Composition while Viewing TV Motion Control ScreenThe Smart Hub Screen Composition Retrieving Icons on the Screen Operating Environment Face RecognitionFace Registration from the Smart Hub account information screen Face Registration111 222 333 Face Registration for the Smart Hub account using face recognition Face Recognition Login222 333 Keyboard Use Using Peripheral DevicesScreen Menu System Device Manager Keyboard Settings Try Now Keyboard ConnectionMouse Connection Screen Menu System Device Manager Mouse Settings Try NowMouse Use Screen Menu Broadcasting Antenna Try Now Change the Broadcast SignalTV Viewing Program InfoQuick Navigation GuideChange Channels Change CategoryChange the Channel List Change the Broadcast SignalChannel List GenreBroadcasting Schedule ViewingDigital Channel Schedule Viewing Screen Menu Broadcasting Schedule Manager Try NowGuide Cancel a Schedule ViewingAnalog Channel Schedule Viewing Edit Schedule ListPrecautions 3D TVTips RestrictionsScreen Menu Picture 3D 3D Mode Try Now Activating 3D ModeSetting 3D Effects Picture Fine Tune Channel SettingsScreen Menu Broadcasting Channel Settings Fine Tune Try Now Analog Screen CalibrationScreen Menu Broadcasting Audio Options Try Now Broadcast Audio OptionsDigital Broadcast Audio Options Analog Broadcast Audio OptionsShow Subtitles Screen Menu Smart Features Sports ModeSports Mode SubtitlesScreen Menu Broadcasting Caption Digital Caption Options Try Now Subtitle OptionsSubtitle Display Options Screen Menu Broadcasting Caption Caption Mode Try NowPicture Basic Picture SettingsChanging the Picture Mode Screen Menu Picture Picture Mode Try NowCell Light Applying the Current Picture Quality Setting to Another InputPicture Quality BacklightScreen Menu Picture Picture Size Picture Size Picture SizePicture Off Reset Image SettingsScreen Menu Picture Reset Picture Try Now Screen PositionDynamic Contrast Advanced SettingsScreen Menu Picture Advanced Settings Try Now Advanced SettingsGamma Color SpaceWhite Balance 10p White BalancePicture Options Digital Clean ViewPicture Options Screen Menu Picture Picture Options Try NowBlack optimizer Motion Judder CancellerHDMI Black Level Film ModeScreen Menu Sound Sound Mode Try Now Basic Sound SettingsChanging the Sound Mode SoundResetting the Sound Adjusting the Sound SettingsAuto Volume TV Installation TypeManaging Custom Sounds Sound CustomizerCreating a Custom Sound Modifying Sound ProfilesSound Speaker Settings3D Audio SoundDigital Audio Output Screen Menu Sound Speaker Settings Speaker Select Try NowScreen Menu Sound Speaker Settings SoundShare Settings Speaker SelectSetting the Time Clock and TimerSystem Time Offset Sleep TimerScreen Menu System Time Sleep Timer Try Now AutoScreen Menu System Time Off Timer Try Now On TimerOff Timer Screen Menu System Time On Timer Try NowNo Signal Power Off Screen Protection and MaintenanceEco Solution Screen Menu System Eco Solution Try NowAuto Protection Time SettingsScreen Burn Protection Pixel ShiftScreen Menu System Screen Burn Protection Scrolling Auto Protection TimeScrolling Side GraySystem PasswordChange Password Screen Menu System Change PIN Try NowGame Mode Additional FeaturesPrecautions and Restrictions Changing the Menu LanguagePanel Locking BD WiseMenu Transparency Sound FeedbackDivX Video On Demand Booting LogoScreen Menu System General Boot Logo Try Now Light EffectAgreements Required to Use Smart Hub Screen Menu Smart Features Open Smart Hub Try NowScreen Menu Smart Features Terms & Policy Smart HubCreating a Samsung Account Creating a Samsung Account Using a Facebook AccountScreen Menu Smart Features Samsung Account Samsung AccountLinking a Samsung Account to Other Accounts Screen Menu Smart Features Samsung Account Log InScreen Menu Smart Features Samsung Account Link Service Accounts Logging InSearching Resetting Smart HubSetting Search Scope Screen Menu Smart Features Smart Hub ResetStatus and Notification Voice Recognition & Motion Control ConfigurationSamsung Account Configuration Network ConfigurationSocial Social SettingsConnecting a Service to a Samsung Account Screen Menu Smart Features Social Settings Try NowFilters Watching VideosFriend Profile Select a friend to callThe displayed image may differ depending on the model AppsApplication services and updates may become unavailable PrecautionsSamsung Apps Installing Standard ApplicationsInstalling Applications Launching an ApplicationRemoving Applications Apps ManagementEdit My Apps Change OrderManaging Application Folders Application UpdateSetting up the Application Auto Update Deleting ApplicationsKids FitnessCreating a Profile WebBrowser Linking Service AccountsSocial Networks Auto Ticker Apps SettingsPush Notification Settings Screen Menu Smart Features Apps Settings Try NowOn TV Screen Menu Smart Features On TV Settings Try Now On TV SettingsOn TV Setup Adult Contents BlockProgram Recommendations by Time Watching an On-Air Recommended ProgramScheduled Recommended Program Info Activating the GuideMovies & TV Shows Parental Control Screen Menu Smart Features VOD Rating LockBuying Movies Playing MoviesRestrictions Photos, Videos & MusicUSB Device Connection Supported File FormatsUSB Device Removal Using Networked External Storage Devices Playing all the Content on a Storage DeviceClearing the Recent Playlist AllShare Exporting ContentsScreen Menu Network AllShare Settings Content Sharing Allowing DLNA Device ConnectionsOpening a Different File VideosChanging the view mode Playlist CreationShow Subtitles Additional Video Playback SettingsIf the subtitles are too small, increase the font size Changing the view mode Additional Music Playback SettingsMusic Music ScanningChanging the view mode Slide Show SettingsPhotos Slide ShowOpening a Different File Additional Photo Playback SettingsBackground Music Mini PlayerPrecautions Anynet+ HDMI-CECScreen Menu System Anynet+ HDMI-CEC Try Now Anynet+ HDMI-CEC SetupUsing the Anynet+ HDMI-CEC Switching between Anynet+ DevicesAnynet+ HDMI-CEC Device Menu MHL USE Sharing Mobile Device Screens on the TVMobile Device Connection Screen Menu Network AllShare Settings Screen MirroringScreen Mirroring RestrictionsScreen Menu Support Remote Management Try Now SupportRemote Management SupportHow Does it Work? What is Remote Support?Diagnose your TV Adjust the TV settings for you Perform a factory reset your TVPicture Test Screen Menu Support e-Manual Troubleshootinge-Manual Self DiagnosisScreen Menu Support Self Diagnosis Reset Try Now Signal InformationReset Screen Menu Support Self Diagnosis Signal Information Try NowScreen Menu Support Software Update Try Now Update nowManual Update Auto UpdateScreen Menu Support Use Mode Try Now Standby Mode Upgrade SettingsUsage Mode Support InfoKensington Security Lock Display ResolutionVESA DMT 169, Wide Fit, 43, Smart View Picture Size and Input Signal169, Zoom1, Zoom2 169, Zoom1, Zoom23D Format Frame Packing Supported 3D ResolutionsHDMI 3D Format L/R, T/BComputer via HDMI ComponentDigital Channel Videos/PhotosInternal Subtitle and Media Contents file formats, and CodecSubtitle ExternalSupported music file formats Supported image resolutionsOther Restrictions Video CodecAudio Decoders Video DecodersAbove 1280 x 720 30 frame max GMC 2 over is not supported Viewing guidelines 3D PrecautionsPage SAFETY PRECAUTIONS S Recommendation with Voice Interaction Recommendation given to common speech commandsContent recommendations to fit your TV viewing preferences S-Recommendation DisclaimerOpen Source License Notice LicensesPicture Test ScreenEco Solution Eco Sensor and/or Energy Saving System Eco Solution Off System Eco Solution Auto Power Off has been enabledRun Setup System Setup or Auto Program Broadcasting Auto Program Navigate to Sound and set Speaker Select to TV Speaker Soundor signal 3D TVNavigate to Caption Broadcasting Caption and change the Caption Mode Antenna Air/Cable ConnectionPC Connection NetworkingInformation option is MiscellaneousDiagnosis Use Screen Burn Protection System Screen Burn Protection to prevent Broadcasting is grayedChange Use Mode Support Use Mode to Home Use Change Use Mode Support Use Mode to Home UseAnynet+ HDMI-CEC Apps Reset the Personal Info and TV settingsSelf Diagnosis Reset Features Smart Hub ResetWeb Browser The web browser supports .mp3 audio files only 1111 1111 2222 2222 2222 2222 2222 2222 2222 2222 2222