Before contacting a service center

Symptom

Causes

Remedy

 

 

 

Colour of image

 

 

is different to

- White balance setting is

- Select appropriate White balance

the original

incorrect

 

scene

 

 

 

 

 

Images are too

- Exposure is excessive

- Reset exposure compensation

bright

 

 

 

 

 

 

- The external monitor has

- Check the connection cables

No image on

not been connected

 

properly with the camera

 

external monitor

 

- There are incorrect files

- Insert a memory card that has correct

 

 

in the memory card

files

 

 

 

 

- Cable connection is

- Check the connection

 

incorrect

 

 

- The camera is off

- Turn the camera on

 

- There are no batteries,

- Insert new batteries or check the

 

the batteries are

adapter connection

When using the

exhausted or the AC

 

PC’s explorer,

adapter is not connected.

 

the [Removable

- The operating system is

- Install Windows 98, 98SE, 2000, ME,

Disk] file does

not Windows 98, 98SE,

XP/ Mac OS 9.0 ~ 10.2 to PC that

not show

2000, ME, XP/ Mac OS

supports USB

 

9.0 ~ 10.2. Alternatively

 

 

the PC does not support

 

 

USB

 

 

- The camera driver is not

- Install a [USB Storage Driver]

 

installed

 

 

 

 

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Samsung V50 user manual Usb